Offer Support Engineer

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

About the Role

This role would be ideally suited to a qualified mechanical engineer to HNC or degree level who is interested in expanding their mechanical background and applying it to an engineering offer support role.

The Offer Support Engineer plays a key role in supporting the external equipment sales team and project delivery managers by developing, preparing, and validating technical and commercial offers for customers. This role bridges the gap between customer requirements, technical feasibility, and commercial considerations, ensuring that proposals are accurate, competitive, and aligned with Konecranes strategy.

Key Responsibilities

• Collaborate with the external technical sales team to understand customer needs, project specifications, and application requirements.
• Prepare and structure technical and commercial offers, including pricing, scope, and delivery terms.
• Ensure offers are compliant with company standards, policies, and customer requirements.
• Liaise with engineering, product management, and supply chain teams to validate technical solutions and cost structures.
• Update configurator GA drawings where local changes have been made
• Update Manufacturing data to reflect local scope changes
• Confirm the equipment configured meets or exceeds design standards
• Support the sales team during customer negotiations by providing technical clarifications and justifications.
• Maintain accurate records of offers, quotations, and supporting documentation within the CRM system.
• Track offer status and provide timely updates to sales managers and stakeholders.
• Identify opportunities to optimize solutions, improve competitiveness, and add value for customers.
• Support continuous improvement of offer tools, templates, and processes.

Qualifications

Skills, Qualifications & what's required from you

• Bachelor's degree in Engineering (Mechanical) or equivalent technical background.
• Cad software experience
• Previous experience in offer preparation, pre-sales engineering, or technical sales support.
• Strong technical understanding of the industrial crane industry & associated products
• Excellent written and verbal communication skills.
• Proficiency in MS Office & CAD software; experience with CRM and quotation tools is a plus.
• Detail-oriented, organized, and able to manage multiple offers and deadlines simultaneously.
• Ability to work closely with other teams including: Sales, engineering and offer support teams
• Customer-focused mindset with strong problem-solving abilities.
• Willingness to travel to support the business

Additional Information

What We Offer

• Competitive salary
• Annual Bonus
• Contributory pension scheme, life assurance and income protection insurance
• 25 days annual leave, plus bank holidays
• Employee shares save scheme
• Retail. travel and leisure discounts
• Buy/sell holidays
• Remote working opportunity or office based if preferred
• Professional development opportunities and training.
• Collaborative, international working environment.
• Opportunity to contribute directly to business growth and customer satisfaction

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.