Assistant Centre Manager

15 hours ago

London, Greater London, United Kingdom GKR International - Real Estate Talent Specialists Full time

Assistant Centre Manager - Birmingham
£32,000 + benefits
If you know the flexible workspace world, you already understand the rhythm: clients arriving with fast-moving needs, a centre that feels like its own small ecosystem, and a team that keeps everything humming.

I'm recruiting for an
Assistant Centre Manager
to join a high-performing Birmingham workspace—one that prides itself on hospitality-grade service, sharp operations, and a genuinely supportive culture. This is an opportunity for someone currently in another office provider who's ready for a step up, a fresh challenge, or simply a place where their standards won't feel "too high."

Why this role matters
You'll be the Centre Manager's right hand and the steady heartbeat of the building:

Keeping clients delighted,

Keeping operations smooth,

Keeping the space looking and running like it's always ready for a viewing.

This isn't a back-office role. You'll be on the floor, in the mix, and trusted with decisions. When the Centre Manager is away, you take the helm.

What You'll Be Doing

  • Overseeing day-to-day centre operations
  • Supporting and covering the Centre Manager
  • Managing billing and logging charges (Yardi experience welcome but not essential)
  • Coordinating meeting rooms and catering
  • Handling client requests quickly and professionally
  • Managing mail, keys, access cards, inventories and office setups
  • Running viewings to a polished commercial standard
  • Keeping all client-facing spaces immaculate
  • Providing reception cover
  • Carrying out essential admin for clients: document prep, data entry, reports, archiving, and more
  • Logging maintenance requests and supporting project work

Who we're looking for
Someone who feels at home in a client-driven, people-first workspace environment. You'll need:

  • 3+ years in a customer-facing role
  • Strong communication skills—phone, email, in-person
  • Confidence with Word and Outlook
  • The ability to work independently in a small team
  • Front-of-house experience (advantageous)
  • Flexibility to work occasional irregular hours and support other sites when needed

If you can keep multiple plates turning without dropping your smile, this is your stage.

Perks & Benefits

  • £32,000 salary
  • 20 days holiday + bank holidays (plus a day off for your birthday)
  • Ability to buy/sell holiday
  • Healthcare, dental, life assurance & eye care
  • Pension
  • Season ticket loan
  • Cycle to work scheme
  • Service-related rewards
  • Supportive training and continuous development
  • A first-year lunch voucher to welcome you aboard

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