Technical Team Lead

2 weeks ago

Neath, Neath Port Talbot, United Kingdom Fantom Factory Full time £30,000 - £60,000 per year

Technical Team Lead

Company Description

Fantom Factory is a specialist software support business in the Smart Buildings industry, recognised for its expertise in the Fantom programming language and SkySpark technology. We support businesses with a full implementation of industry leading data analytics through our Green Analytics provision. Trusted globally by organisations of all shapes and sizes, our experienced team delivers unmatched quality in custom data analytics for sustainability targets and outcomes.

Role Description

This is a full-time role for a Technical Team Lead, located in our central Neath office
with occasional work from home acceptable. Our Technical Team Lead will be responsible for coordinating team activities, managing schedules, handling technical administrative and project tasks, meeting with stakeholders, and maintaining asset records. The role also includes supporting the team with communication, project management, and customer interactions.

We are looking for someone to help optimise our team efficiency and uphold the highest standards of delivery for our clients with our leading industry technology solution.

Qualifications

· Ideally Scrum Master certified or strong project management experience

· Must have a strong technical background

· Must have strong organisational and leadership abilities

· Must have excellent written and verbal communication skills

· Must have excellent customer service skills

· Must have proficiency in office software and tools

· Should have an understanding of Agile team processes

· Experience in the Smart Buildings or IT support industry is a plus

Responsibilities

Your responsibility to the team will be to understand and drive their daily taskings. As a leader, your role is to facilitate the capability of our technical team members to deliver on client expectations.

This will mean understanding the changing priorities of client technical projects to help direct efforts where they are needed most. Leveraging the resources and skill sets of team members on appropriate taskings for improved efficiency and success.

We need you to create and uphold new processes to optimise our growing team efforts and support team development and wellbeing. This will include making sure our equipment and licence asset inventories are well-maintained.

Everyone will benefit from your long-term project roadmaps to meet deadlines and optimise resources across multiple concurrent projects. You will be expected to communicate directly with clients and in the team on project progress and success.

Your role will involve assisting with client queries and taking overall responsibility for arranging IT access, documentation, and third-party meetings where needed.

On a daily basis, you will be responsible for the technical team operations. For this, you will need to understand our technical environment and our client deliverables. The team should complete their daily taskings to the highest standard, such as; web monitoring, software development, updates and backups, and issue resolution.

We expect you will have "your finger on the pulse" to report to the wider team and directors at any time. Your feedback will be invaluable to help shape new tooling, processes, and roles, to help drive Fantom Factory to new heights.

Benefits of working with us

· A fun and inclusive workplace environment with approachable directors.

· Flexible working hours in a hybrid arrangement between home and the office.

· A career that can grow with us in international green technology innovation.

  • Technical Documentation Officer

    2 weeks ago

    Neath, Neath Port Talbot, United Kingdom Cranleigh STEM Full time £30,000 - £60,000 per year

    Technical Support Manager – Hybrid | South Wales | £CompetitiveWe're working with a forward-thinking organisation in the animal and food nutrition space to find a highly organised Technical Support Manager. This is a key hybrid role based in South Wales, ideal for someone with a scientific background and experience in technical documentation, customer...

  • Business and Technical Support Officer

    1 week ago

    Neath, Neath Port Talbot, United Kingdom Neath Port Talbot County Borough Council Full time £25,000 - £35,000 per year

    We are currently seeking a friendly, hardworking, conscientious individual to join our team as a Business & Technical Support Officer. The successful candidate will join a multi-skilled team providing business support to Planning, Planning Policy, Environmental Health, Trading Standards and Building Control. You will be responsible for undertaking a wide...

  • Lead Project Engineer

    2 weeks ago

    Neath, Neath Port Talbot, United Kingdom e730027f-a6cb-446b-85a6-83762a326fb4 Full time £60,000 - £120,000 per year

    Job Title: Lead Project Engineer (Mechanical)Department: Projects - InvictusLocation: Port Talbot (SA13)Salary: CompetitiveClosing Date: Sunday 7th December 2025Do you want to play a pivotal role in one of the most ambitious engineering projects in Europe?Project Invictus is recruiting, and it's not often that opportunities like this come along.Project...

  • Lead Project Engineer

    2 weeks ago

    Neath, Neath Port Talbot, United Kingdom Tata Steel Full time £60,000 - £120,000 per year

    DescriptionJob Title: Lead Project Engineer (Mechanical)Department: Projects - InvictusLocation: Port Talbot (SA13)Salary: CompetitiveClosing Date: Sunday 7th December 2025Do you want to play a pivotal role in one of the most ambitious engineering projects in Europe? Project Invictus is recruiting, and it's not often that opportunities like this come...

  • Mechanical Craft Team Member

    7 hours ago

    Neath, Neath Port Talbot, United Kingdom Tata Steel Full time

    Job Title: Mechanical Craft Team Member (DLRS)Department: Central EngineeringLocation: Port Talbot (SA13)Salary: £31, % Shift Allowance (£3,981)Closing Date: Sunday 9th November 2025Interviews will be conducted w/c 10th November 2025We believe that our strength is not just in our steel but the diversity of our workforce. Our people make the difference.Do...

  • Senior Structural Engineer

    2 days ago

    Neath, Neath Port Talbot, United Kingdom James&Nicholas LLP Full time £60,000 - £120,000 per year

    JAMES & NICHOLAS LLP – JOB OPPORTUNITYHaving recruited successfully since the Partnership's inception in April, we are looking to strengthen with the following exciting new appointment. Please get in touch and become part of our new futureTHE ROLE - SENIOR ENGINEERReporting to the Associate Engineering, you will be a chartered senior structural engineer...

  • Research And Development Chemist

    2 weeks ago

    Neath, Neath Port Talbot, United Kingdom 72e9ef4d-4818-455b-954a-5223f02ca096 Full time £30,000 per year

    Location:Baglan, Port Talbot, South WalesSalary:£30,000 per annum (full-time, 35 hours per week)Contract:Fixed-term, 2 years (with potential for extension)Reports to:CEO / Technical Sales DirectorStart date:12th Jan 2026About Hexigone Inhibitors LtdHexigone Inhibitors is an award-winning company developing the next generation of smart, sustainable corrosion...

  • Operational Excellence and Engineering Manager

    6 days ago

    Neath, Neath Port Talbot, United Kingdom Cranleigh STEM Full time £45,000 - £50,000

    Operational Excellence and Engineering Manager South Wales |  Permanent |  £45,000 – £50,000We're working with a forward-thinking manufacturing site in South Wales to find a skilled Operational Excellence and Engineering Manager. This leadership role is perfect for someone who thrives on improving processes, solving technical challenges, and making a...

  • Project Engineer

    2 weeks ago

    Neath, Neath Port Talbot, United Kingdom Carbon60 Full time £60,000 - £65,000 per year

    Role:Project Engineer (Electrical)Location:South WalesStart Date:ASAPType:Fixed Term PermanentRates:£60,000 - £65,000 per annumAre you ready to take your engineering career to the next level? This is your chance to join a once-in-a-generation megaproject — a multi-billion-pound transformation that's reshaping the future of heavy industry and driving the...

  • Electrical Project Engineer

    7 days ago

    Neath, Neath Port Talbot, United Kingdom Eci-Partners Full time £45,000 - £65,000 per year

    Job DescriptionElectrical Project Engineer Location: Port Talbot (SA13)Salary: £45,000 – £65,000 per annum (based on competency and experience)Permanent Full time: Monday – Friday Site Based Do you want to play a pivotal role in one of the most exciting engineering projects in Europe?Our clients are building one of the world's largest Electric Arc...