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Retail Assistant

2 weeks ago

Bristol BS TT, United Kingdom Goose & Gander Ltd Full time £20,000 - £25,500 per year

In-Store Brand Ambassador at Goose & Gander Cribbs Causeway pop up store

Not your average retail gig. As a Goose & Gander In-Store Brand Ambassador, you're the face of the brand on the shop floor, building community, growing sign-ups, creating buzz, and helping customers find pieces they love. You'll gain real marketing experience while bringing our vision to life in-store.

What you'll do

Be the brand

  • Start conversations, share the G&G story, and build genuine relationships with customers.
  • Deliver friendly, knowledgeable, and authentic service that feels like us (never salesy).

Grow the community

  • Drive email/newsletter sign-ups and loyalty opt-ins on the shop floor.
  • Encourage social follows and UGC (with permission), and spotlight our latest drops and campaigns.
  • Gather quick customer insights/feedback and pass them to the team.

Style & sell

  • Offer styling tips and product advice; turn browsers into buyers while keeping the vibe positive.
  • Maintain strong knowledge of current collections, restocks, sizes/fit, and online exclusives.
  • Support store targets through great service, add-ons, and simple, helpful recommendations.

Make it look G&G

  • Support visual merchandising to reflect the Goose & Gander aesthetic.
  • Replenish stock and maintain presentation standards across the shop floor and fitting rooms.

Keep things running smoothly

  • Assist with deliveries, stockroom organisation, and stock takes.
  • Follow cash handling and till procedures accurately.
  • Keep the environment clean, tidy, and safe at all times.

What success looks like (your KPIs)

  • Quality conversations started & email sign-ups captured
  • Conversion and basket add-ons from styling advice
  • Social engagement/UGC moments initiated in-store (with permission)
  • VM standards upheld and stock availability maintained
  • Positive customer feedback and smooth day-to-day ops

You'll thrive if you're

  • People-first: Friendly, confident, and approachable.
  • Marketing-minded: Curious about what grows a brand/community; happy promoting sign-ups and socials.
  • Proactive & adaptable: Comfortable in a fast-paced environment; calm when plans change.
  • A team player: Clear communicator who lifts the room and supports others.
  • Organised: Can juggle details without dropping the ball.
  • Into the look: Passion for fashion, streetwear and lifestyle brands.

Requirements

  • 1+ year retail experience
  • Strong communication and teamwork skills
  • Flexible to work weekends and bank holidays as required

How to apply

Tell us why you'd be a great In-Store Brand Ambassador and share an example of when you turned a browsing customer into a happy buyer (what you noticed, did, and the result). Include any experience with email capture, loyalty, VM, or content creation.

Job Type: Full-time

Pay: £12.21 per hour

Benefits:

  • Employee discount

Application question(s):

  • Why Goose & Gander, and why retail right now?
  • What does great in-store experience look like to you?
  • How many hours p/week are you looking for
  • Are you available for an interview over the next week?
  • Could you also be available to work at our Cabot store when required?

Experience:

  • Retail: 1 year (preferred)

Work Location: In person