Senior Manager, Feasibility Site Activation

1 week ago


Swansea, City and County of Swansea, United Kingdom ICON plc Full time
Senior Manager, FSA - Madrid, Spain - office or homebased

ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

The Role:

As a Senior Manager, FSA, you will be responsible for leading Site Specialists and Site Partners, teams, and operational processes to ensure efficient and high-quality delivery across your assigned region, customer, or function. You will drive the implementation of ICON's new Feasibility and Site Activation operating model, focusing on scalable consolidation and continuous improvement.

You will:

  • Lead and inspire regional and functional teams to deliver accelerated site activations with the highest quality standards.

  • Manage timelines, quality, and customer satisfaction for assigned projects and teams.

  • Drive continuous improvement and efficiency initiatives aligned with ICON's strategic direction.

  • Oversee resource planning, utilization, and headcount management to meet business and financial objectives.

  • Act as a senior escalation point and liaison for clients, ensuring exceptional partnership and delivery.

  • Represent FSA during audits, inspections, and key internal and external meetings.

  • Partner with senior leadership on global initiatives and strategic transformation projects.

What You Need:

  • Significant leadership experience within the clinical research industry, ideally in Site Activation, Study Start-Up, or related functions.

  • Proven track record in managing large, multi-country teams and driving operational excellence.

  • Strong strategic mindset with the ability to translate vision into practical outcomes.

  • Excellent communication, stakeholder management, and decision-making skills.

  • Bachelor's degree in life sciences or related discipline (advanced degree preferred).

  • Fluency in English; additional European languages are an advantage.

#LI-MK1

What ICON can offer you:

Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements

  • A range of health insurance offerings to suit you and your family's needs.

  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

  • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family's well-being.

  • Life assurance

  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values.   We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply


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