Wedding & Events Executive (Group)

2 weeks ago

Coventry CV AL, United Kingdom Windmill Village Hotel Full time £30,000 - £40,000 per year

Job Advert

We have an exciting opportunity for a Wedding & Events Sales Executive to join our group of hotels, namely the Windmill Village Hotel and Manor Hotel; working over both sites. You will receive a competitive salary plus amazing benefits which include free membership to our state of the art health club and golf club, discounted food & beverage and discounted stays within the group.

As our Wedding & Events Sales Executive your main responsibilities will be to develop and manage all areas of Weddings and Events, whilst maximising hotel revenues at every opportunity. You should have a warm, personable nature and a can-do attitude. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed.

You must have experience in a similar environment with the knowledge and confidence to deliver the role described below, combined with a passion for delivering exceptional service.

Key responsibilities for the Wedding & Events Sales Executive are:

  • Take enquiries and bookings in an efficient manner and encourage maximum sales revenue for the overall profitability of the hotel.
  • Be fully conversant with facilities, services, and special promotions offered by the hotel and pass this information onto the guest whenever the possibility arises in order to maximise sales.
  • Maintain and manage the events diary ensuring all bookings are inputted directly upon receipt and updated where necessary.
  • Be familiar with all Meetings and Events Diary Standards of Operation.
  • Handle all telephone and written enquiries as to availability for potential wedding or function space.
  • Ensure the complete administration and execution of all planned events.
  • Effectively communicate ensuring leads are responded to in the required time and regular contact is made to the progress of each booking.
  • Be able to act with initiative, planning for the future and possible consequences. Be pro-active in getting things done and exceed expectations of both guests and colleagues where possible.
  • Maintain a chase system and ensure all activities are completed on a daily basis.
  • Prepare all quotations, proposals and contracts according to the client's requirements and the hotel's standards.
  • Take the lead for ensuring that all site visits are fulfilled professionally and effectively and mirror the requirements of the visiting client.
  • Evaluate each individual enquiry to maximise occupancy and revenue for M&E and Room Sales.
  • Carry out billing procedures accurately and in line with company standards. Ensure the company credit policy is adhered to at all times.
  • Ensure all brochure requests, information and relevant details requested by clients are sent out.
  • Organise and participate in Wedding Open Days and Wedding Fairs at the venue.
  • Maintain a level of appointments weekly to ensure wedding targets are met.

Desired attributes for the Wedding & Events Sales Executive include;

  • Has a passion and commitment to customer service
  • Well organised and structured in your approach
  • Confident personality with presence
  • Forward thinking
  • Have experience of working within a hotel or similar operation, ideally in a 4 star environment
  • Be smart and professional in appearance with a "can do" attitude and excellent communication skills

In return we will offer the successful Wedding & Events Sales Executive;

  • Competitive Salary
  • Free meals on duty
  • Free onsite parking
  • Discounts on all food & beverage
  • Golf & leisure membership
  • Discounted stays worldwide in Partnership Hotels

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