Ramp Agent

2 weeks ago

Stansted Mountfitchet England, United Kingdom London Jet Centre Full time £20,000 - £40,000 per year

Job Title:
Ramp Operative

Department:
Ramp

Reports To:
Operations

Location:
Diamond Hangar

Hours:
As per Contract (Average 12hrs)

Date:
17th October 2025

Job Overview :

As a Ramp Operative, you play a vital role in the safe and efficient turnaround of aircraft. You'll handle aircraft, baggage, cargo, and ground services to ensure on-time arrivals and departures. This role involves working outdoors in all weather conditions, maintaining strict safety standards, and delivering excellent customer service.

Key Responsibilities:

Aircraft Handling :

· Park Aircraft both on the Ramp and in the Hangar.

· Chock, cone, tow, and push back aircraft safely following all operational procedures.

· Guide aircraft using standard marshalling signals and communicate effectively with flight crews and colleagues.

Ground Support Equipment (GSE) Operation :

· Operate and maintain ground equipment such as tugs, belt loaders, and baggage carts.

· Conduct routine inspections to ensure equipment is safe and ready for use.

Passenger & Crew Assistance :

· Support boarding and deplaning, providing professional and courteous service.

· Load and unload baggage, cargo, and special items safely and efficiently.

· Coordinate with other teams to ensure smooth operations.

Aircraft Servicing:

· Assist with aircraft services including water, lavatory, and catering support.

Ramp Safety & Compliance:

· Follow all company and aviation safety procedures.

· Maintain a clean, organised, hazard-free ramp environment.

Operational Flexibility:

· Provide cover during peak periods or staff absences.

· Work various shifts, including early mornings, evenings, weekends, and holidays.

· Support emergency or irregular operations when required.

Collaboration & Communication:

· Work closely with operations, flight crews, and other departments to ensure efficient turnaround.

· Communicate clearly and effectively with team members.

Skills & Qualifications:

·
Experience:
Minimum 1 year of pushback/towing experience preferred.

·
Knowledge:
Understanding of ramp operations, aircraft handling, and safety procedures.

·
Physical Fitness:
Able to lift heavy items, work outdoors, and perform physically demanding tasks.

·
Flexibility:
Comfortable working variable shifts and adapting to operational needs.

·
Teamwork:
Strong communication skills and a positive, team-oriented attitude.

·
Education:
GCSEs, A-Levels, or equivalent required.

·
Other Requirements:
Valid driver's license (clean record and past Airport ID preferred)

·
Desirable:
Aviation certifications such as Ramp Safety or Dangerous Goods Awareness. Previous Experience Ground Handling/Ramp Operations.

Work Environment:

This is a hands-on outdoor role requiring flexibility, stamina, and attention to detail. You'll work in a fast-paced, 24/7 environment, including weekends and holidays, to support flight operations.

Application Process:

To apply, please email your CV and a brief expression of interest to and or message us directly to start your application.

This job description provides a general overview of the role's responsibilities and expectations. It is not an exhaustive list of all tasks that may be assigned, and the essential functions of the position may evolve based on business needs.

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