Commercial Account Handler

1 week ago

Borehamwood, Hertfordshire, United Kingdom Brown & Brown UK Full time £30,000 - £60,000 per year

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Commercial Account Handler
Location:
Borehamwood (On-site)

Package:
£Negotiable + Benefits

As a result of our continued growth and success in the insurance market. Hamilton Fraser are seeking an ambitious and driven account handler to join our team in Borehamwood.

As a Hamilton Fraser team mate we will rely on you to put our customers at the heart of everything you do; managing a portfolio of our commercial clients, providing them with advice alongside supporting our Account Executives in delivering world class service to our customers.

The Day To Day

  • Develop and maintain professional relationships with insurer partners, affiliates and other third parties
  • Actively contact prospective clients to offer Professional Indemnity insurance and additional policy extensions
  • Act on opportunities to promote additional cover benefits i.e., Cyber, Public Liability etc.
  • Actively develop cross selling opportunities within the various departments of HFIS Group
  • Ensure all documentation issued and actions taken fall within the agreed service standards and FCA regulations
  • Keep up to date with industry news and developments ensuring that your technical knowledge is kept current
  • Assist with the preparation of external events and exhibitions and attending these where required
  • Act in accordance with the agreed procedures and protocols under Delegated Authority Schemes
  • Maintain and enhance existing / new client relationships ensuring that the premium income contributes to the achievement of your own and the departmental financial targets.

The Rewards

  • A negotiable basic salary + all the normal benefits (23 days holiday + Bank Holidays, Pension, Death in Service etc.)
  • Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation).
  • Full support for your professional development (including fully funded qualifications)

About You

  • Experience in a Commercial Insurance environment as well as knowledge of Professional Indemnity Insurance and knowledge of acturis system is advantageous. General SME experience will also be considered.
  • A proven sales focussed approach to client relationships whilst ensuring excellent customer service and advice is always provided
  • Cert CII or significant progress towards the qualification would be advantageous
  • A good level of both written and spoken English is required, as well as excellent numerical skills
  • Excellent inter-personal and telephone skills with the ability to communicate clearly and precisely with others
  • Good organisational skills and the ability to adapt to changing circumstances in a fast-moving environment
  • Sound IT skills, particularly MS Office products, with the ability to learn new systems and procedures
  • Able to meet deadlines and manage own workload

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

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