Relief Support Worker

About Us

At Gofal Cymru Care, we're committed to delivering outstanding care and support services throughout Cardiff and the Vale. Our goal is to improve the quality of life for every individual in our care by providing compassionate, person-centred support. With a team of skilled and dedicated professionals, we foster environments where people feel safe, respected, and empowered to thrive.

We're currently looking for Relief Support Workers to join our team in our residential homes in Cardiff. This is a rewarding opportunity to make a real impact—helping individuals develop new skills, build confidence, and enjoy meaningful experiences.

The Role:

As a Relief Support Worker, you'll work on a zero-hour contract, giving you the flexibility fit around your lifestyle . Our homes operate across Cardiff and Barry, and shifts may include days, evenings, weekends, bank holidays, wake-in and sleep-in duties.

We specialise in supporting children and adults with learning disabilities, autistic spectrum disorder, acquired brain injury, and mental health issues. We provide person-centred care and support aimed at improving the quality of life for individuals.

What we are looking for:

Experience is helpful, but not essential as full training is provided. Above all we are looking for people who share our values, who are caring, empathetic, compassionate, good team players with a willingness to learn.

Successful candidates will have an interest in helping those with mental health needs and complex learning disabilities to live with less restriction and greater independence They will be energetic and enthusiastic, with a desire to make a difference and enrich the lives of others.

Day to day tasks:

To support individuals going about their daily lives, providing personal care where necessary and promoting their independence, enabling them to achieve their goals.

Key Responsibilities:

• Assisting individuals where necessary with personal care needs, including washing / bathing, toileting needs, dressing and undressing, mobility and transport, etc.
• Helping the individuals in our care to make their own choices and supporting them to carry out activities within and outside of the home, e.g. cooking, cleaning, shopping, going to the gym, days out, social and leisure activities.
• Acting as an advocate promoting individuals' wellbeing, safety and quality of life.
• Cleaning duties as part of the team, undertaking any general domestic chores, or supporting individuals to carry out such duties.
• Helping with menu planning, shopping and cooking for the home.
• Administering medication to individuals following appropriate training and in line with company procedures.
• Carrying out health & safety checks as necessary.
• Following care and management guidelines and working in line with company policies and procedures.
• Completing documentation and keeping records in accordance with company policy.
• Other reasonable tasks as required which fall within the grade of the job.

Selection Criteria:

Essential:

• Ability to speak and understand English
• Good Numeracy and literacy skills
• Physically fit to meet demands of post
• Be at least 21 years old to work in our children's homes, and at least 18 years old for roles in our adult homes
• Prepared to learn

Desirable:

• Care experience with young people, particularly those with learning disabilities
• Valid driver's license and driving experience
• Have obtained relevant QCF qualifications
• Knowledge in the field of learning disabilities or mental health.
• Full Driving licence

What we offer:

• Full induction package
• Competitive Salary
• Refer a friend scheme
• Training and professional development
• Leadership Pathways
• Opportunities to develop

This position is subject to an enhanced DBS Disclosure which will be completed upon successful application.

Please be advised that we are not currently offering sponsorship for employment visas.

Please note: Due to the high volume of applications, if you do not hear from us within two weeks, please note that you will not be proceeding to the next stage of the recruitment process.

Job Types: Full-time, Part-time, Permanent

Pay: From £12.60 per hour

Benefits:

• Casual dress
• Company pension
• Cycle to work scheme
• Discounted or free food
• Private medical insurance
• Referral programme

Application question(s):

• Please state your preferred working hours.
• Are you seeking Certificate of Sponsorship (COS)?
• If you require a Visa to work in the United Kingdom, please state the expiration date. (If not applicable state "N/A")

Experience:

• Metal Health / Learning Disabilities: 1 year (preferred)

Work Location: In person