Charity Shop TUNBRIDGE WELLS Assistant Manager

3 days ago

Royal Tunbridge Wells TN PN, United Kingdom Hospices of Hope Full time

Do you want to make a difference and gain satisfaction from delivering excellent Customer Care which in turn will make every day count for the terminally ill and those with life limiting conditions?

We are looking for someone that has people at the heart of what they do, whether that be customers or the team they work with. We are looking for an individual to be an Assistant Manager at our Tunbridge Wells shop to support our Manager in driving sales and manage costs to maximise profit that will help shape the future for you and others. Do you have the passion and drive to work in one of our shops?

Skills and Behaviours:

Lives and breathes excellent Customer Care

Has a passion for sales with a real entrepreneurial flare

Is able to motivate, manage and develop a team

Is a self starter with a can do mentality

Has real concern for order and quality

Has a high level of impact and influence

MAIN DUTIES to include:

  • To be the face of the charity, bringing it to life for the customers and team
  • To support the manager to drive sales to maximise shop income and achieve sales targets
  • To manage online sales across our ecommerce platforms including, Ebay. We also use WBB and VCC to help us bring in additional funds.
  • To attract, recruit and develop volunteers so they can be the best they can be.
  • To lead, motivate and influence volunteers to deliver excellent customer service and store presentation standards.
  • To support the manager in ensuring that the shop is adequately staffed at all times and establish appropriate rotas for staff and volunteers.
  • To complete regular reports to Head Office on the performance of the shop and its staff.
  • To ensure that all appropriate standards of security and health and safety are met.
  • To ensure that the shop premises are clean and tidy at all times and that goods are displayed in an attractive and presentable manner.
  • To act as keyholder; to open and close the shop for agreed trading hours and ensure that the premises are secure on leaving.
  • To respond to emergency call out if and when necessary.
  • To ensure that all company administrative and financial procedures are followed including banking, cash register reconciliation, weekly returns and volunteer records.
  • To ensure that staff and volunteers are aware of and comply with company policies.
  • Some flexibility in the working hours will be required from time to time and the postholder may be required to provide cover at other shops. The postholder will be expected to travel for training purposes.
  • Any other duties which are consistent with the duties and responsibilities of the post.

This position is offered as 3 days weekly, including at least 50% of weekends.

Please provide a covering letter and CV.

Job Types: Part-time, Permanent

Pay: £12.50 per hour

Expected hours: 22.5 per week

Work Location: In person

  • Retail Customer Advisor

    1 week ago

    Royal Tunbridge Wells, United Kingdom Three - Tunbridge Wells Full time

    We're recruiting for a 30 hour vacancy in our Tunbridge Wells Three Store. **Why choose Three?** We want to be leaders and experts in new mobile, but we need to attract, retain and engage our workforce. Are you up for the challenge? Right now, we’re looking for a cool, friendly, ambitious individual to join our award-winning Retail team. **We can offer...

  • Retail Customer Advisor

    2 weeks ago

    Royal Tunbridge Wells, United Kingdom Three - Tunbridge Wells Full time

    We're recruiting for a 20 hour vacancy in our Tunbridge Wells Three Store. **Why choose Three?** We want to be leaders and experts in new mobile, but we need to attract, retain and engage our workforce. Are you up for the challenge? Right now, we’re looking for a cool, friendly, ambitious individual to join our award-winning Retail team. **We can offer...

  • Registered Staff Nurse

    2 days ago

    Royal Tunbridge Wells, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    Registered Staff Nurse - Maidstone and Tunbridge Wells Sites Maidstone and Tunbridge Wells NHS Trust is seeking compassionate and skilled nurses (with a valid UK NMC pin) to join our dynamic team. As a Registered Nurse, you will play a crucial role in providing high‑quality patient care, collaborating with a multidisciplinary team, and ensuring the...

  • Secretary - Tunbridge Wells

    1 week ago

    Royal Tunbridge Wells, United Kingdom Loch Associates Group Full time

    Are you a Secretary looking to develop your career? Loch Associates Group is looking for an experienced Secretary to join our expanding award-winning team. People are our business - we provide a one stop shop to employers providing HR consultancy, employment law advice, HR support and Wellbeing solutions. The Secretary will play a key role in our Support...

  • Store Manager

    5 days ago

    Royal Tunbridge Wells, United Kingdom New Look Group Full time

    Store Manager - Tunbridge Wells Retail ParkRoyal Tunbridge Wells, Tunbridge Wells, UKJob DescriptionWe’re the feel‑good fashion brand making style accessible and fun for over 55 years, across our website, mobile app and over 300 stores in the UK.By living our values – we play to win, are customer‑obsessed, work as one and it starts with me – we...

  • Store Manager

    2 weeks ago

    Royal Tunbridge Wells, United Kingdom New Look Group Full time £125 - £150

    Store Manager - Tunbridge Wells Retail ParkRoyal Tunbridge Wells, Tunbridge Wells, UKIn order to make an application, simply read through the following job description and make sure to attach relevant documents.Job DescriptionWe’re the feel‑good fashion brand making style accessible and fun for over 55 years, across our website, mobile app and over 300...

  • Recruiter - Tunbridge Wells or Brighton

    1 week ago

    Royal Tunbridge Wells, United Kingdom Loch Associates Group Full time

    Due to expansion within the Loch Associates Group, we are seeking to recruit an experienced recruiter to support with recruitment both within the Group and for our HR clients. People are our business - we provide a one stop shop to employers providing HR consultancy, employment law advice, HR support and Wellbeing solutions. Our clients are from a wide...

  • Tills and Customer Service Assistant

    1 week ago

    Royal Tunbridge Wells, United Kingdom Tunbridge Wells Garden Centre Full time

    Till and Customer Service Assistant Tunbridge Wells Garden Centre Part Time We are seeking a friendly and highly motivated individual with an energetic personality to join our team as a Till and Customer Service Assistant at our Garden Centre in Tunbridge wells. The position is a hands-on role where you will be responsible for the smooth and efficient...

  • Finance Supervisor

    2 weeks ago

    Royal Tunbridge Wells, United Kingdom Loch Associates Group Full time

    **Do you want to be part of a **dynamic and growing business in Kent and Sussex?** Loch Associates Group is looking for a Finance Supervisor to join our growing team working part time, based in our office in central Tunbridge Wells. We are a group of companies working with a variety of clients including tech, hospitality, retail, professional services,...

  • Patient Flow Coordinator | Maidstone and Tunbridge Wells NHS Trust

    3 days ago

    Royal Tunbridge Wells, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    Please note this role is currently only being advertised to staff members who are currently working within the Kent and Medway Integrated Care System. Patient Flow Coordinator The Patient Flow Coordinator works as part of the Emergency Department Team within both the Emergency Department (ED) and Majors. The role is supervised by the Senior Nurse for the...