Parts Advisor

Parts Advisor

Location: Yaxley, Peterborough

Salary: £25,000 (negotiable based on experience)

Job Type: Full-Time, Permanent (reduced hours considered for the right candidate)

About Part‑Serv

Part‑Serv is one of the UK's leading suppliers of commercial vehicle parts, specialising in tail lift, shutter door, and load restraint components. We work with fleet operators, independent repairers, and commercial vehicle workshops to supply quality parts — quickly and accurately.

Our service is built on expert product knowledge, fast turnaround, and reliability. From our Peterborough distribution centre, we support a wide range of customers across the UK, helping to keep commercial vehicles on the road and businesses moving.

The Role

We are looking for a reliable and motivated Parts Advisor to join our parts team. This is a varied and hands-on position that offers the opportunity to gain experience across several areas of the business, including customer support, supplier liaison, logistics coordination, and general administration.

Experience in the commercial vehicle sector or a parts-based role would be a strong advantage. However, we're equally interested in candidates with strong IT skills, a willingness to learn, and a proactive, customer-focused approach.

This is a full-time, Monday to Friday position, with standard working hours of 8:30 – 17:00, however, we are open to discussing reduced hours or part-time working for the right candidate.

Key Responsibilities

· Assist customers in identifying the correct parts required for their vehicle

· Communicate with manufacturers and suppliers via phone and email to verify part details

· Provide accurate quotations to customers and follow up as required

· Raise purchase orders for non-stocked items and liaise with suppliers regarding delivery options

· Issue picking notes for in-stock items to the warehouse team

· Collect parts from local suppliers (company vehicle provided)

· Provide proof of delivery (POD) documents upon customer request

· Process supplier invoices, cross-checking against purchase orders and goods received

· Raise and resolve queries with suppliers regarding overcharges, shortages, or delivery issues

· Assist with stock-related admin, including inventory tracking and basic stock movements

· Provide general administrative support across the parts department as required

Working Hours

· 8:30am – 5:00pm, Monday to Friday

· No weekend work

· Part-time or reduced hours may be considered for the right candidate

Candidate Requirements

· Strong IT skills and confident working with Microsoft Office and internal systems

· Excellent communication skills and professional telephone manner

· Well organised with high attention to detail

· Proactive and able to manage multiple tasks in a fast-paced environment

· Full UK driving licence (required)

· Right to work in the UK

Desirable Experience

· Previous experience in the commercial vehicle sector or a parts-based environment

· Familiarity with Sage 200, Protean Software, or other parts/inventory software

· Background in logistics, supply chain, or technical customer service

What We Offer

· £25,000 salary (negotiable based on experience)

· Full training on systems, products, and processes

· 22 days annual leave + bank holidays + 1 extra day off for your Birthday

· No weekend work

· Pension scheme and standard company benefits

· Career development opportunities within a growing and respected business

Job Types: Full-time, Part-time, Permanent

Pay: £25,000.00 per year

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme

Work Location: In person