Digital Business Analyst

Digital Business Analyst - FTC

Join us at a pivotal moment as we embark on a major journey of transformation across our digital, data, and technology offering The Digital Business Analyst will play a critical, hands-on role in shaping this future.

You will ensure that Alzheimer's Research UK's digital channels, products, and services are not just functional, but are strategically aligned to drive our bold goals and deliver the objectives of the Digital, Data and Technology (DDT) transformation programme.

The post holder will act as the crucial link between internal and external stakeholders and the Digital and Technology delivery teams. They will translate high-level business needs into detailed, actionable technical requirements and user stories, ensuring feasibility, maximising project value, and guaranteeing that implemented solutions deliver an optimal supporter experience.

This is an 18-month fixed term contract.

Key Responsibilities:

Requirements Elicitation and Scope Definition

• Collaborate with internal and external stakeholders to define, prioritise, and document functional and non-functional requirements for priority DDT projects and product enhancements (across web, email and other digital channels as required).
• Conduct stakeholder interviews, workshops, and process mapping sessions to identify core business problems and opportunities for digital improvement.
• Ensure all requirements align
  with the overarching DDT architecture and digital principles being established.

Analysis, Feasibility, and Impact Assessment

• Conduct feasibility studies and cost/benefit analyses for proposed digital changes, ensuring new solutions contribute to organisational goals for supporter experience, sustainability, and productivity (return on investment).
• Analyse current digital channel performance data and user behaviour (market research) to identify trends and inform decision-making, ensuring future-proofed and data-driven requirements.
• Simplify complex business and technical concepts, ensuring clarity for both executive leadership and the development team.

Documentation and Artefact Creation

• Translate high-level requirements into detailed documentation, including User Stories, Acceptance Criteria, wireframes, user flow diagrams, and process models for the Digital and Technology delivery teams.
• Produce clear, high-quality technical writing and documentation for project processes, system changes, and end-user guides, contributing to the team's knowledge base.

Quality Assurance and UAT Management

• Play a key role in the design and co-ordination of comprehensive User Acceptance Testing (UAT) plans to validate that all digital solutions and features meet documented business requirements and satisfy user needs.
• Support the implementation phase of priority DDT activities such as our web development project, acting as a point of consultation to resolve issues and validate new solutions (e.g. changes in software or platform compatibility).
• Contribute to system maintenance planning by documenting defects and change requests post-launch.

Communication and Bridge Building

• Serve as the primary communication bridge between the DDT Programme Manager and Digital, internal and external stakeholders, managing expectations and ensuring project transparency.
• Facilitate project presentations and public introductions of new digital features to stakeholders and internal teams to secure project adoption and report on progress.

What we are looking for:

• Proven experience as a Business Analyst, Systems Analyst, or equivalent role, specifically within a digital, marketing, or technology environment.
• Expertise in using agile methodologies (e.g. Scrum) and developing core business analysis artefacts (User Stories, Acceptance Criteria, Process Maps, BRDs).
• Strong analytical skills, with the ability to collect, analyse, and interpret complex data to drive requirements and design solutions.
• Exceptional verbal and written communication skills, with the ability to effectively negotiate with stakeholders and simplify technical concepts for non-technical audiences.
• Excellent communication and interpersonal skills, with the ability to foster a positive and collaborative team environment.
• Familiarity with digital project lifecycles, and the ability to support project teams without direct management of the projects themselves.
• Strategic thinker with the ability to translate organisational goals into impactful outcomes.

Additional Information:

Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.

Our Office
: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.

Salary
: Circa per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the
4th January 2026
, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.