Locality Information Lead and Information and Insights Analyst

Job overview

The Locality Information Lead plays a pivotal role within the Corporate Performance and Insights Team, acting as a Business Partner to a designated Locality Leadership Team. This role is responsible for driving and sustaining improvements in performance reporting, data quality, and information management across the Trust. Working collaboratively with colleagues in Contracts, Information, and Business Intelligence, the post holder supports the delivery of both local and national performance initiatives. The role demands a proactive, analytical, and communicative individual who can translate complex data into actionable insights, enabling informed decision-making and continuous improvement across services.

The Performance team is recruiting two sets of roles - three will be focussing on business partnering with localities and three will be within the insights and analysis function. While the broad duties will remain the same, the specific focus will vary.

Main duties of the job

• Support the Locality with performance and data quality advice, training, and improvement initiatives.
• Analyse and evaluate performance data using Trust Business Intelligence Tools, proposing tailored reporting solutions.
• Contribute to the development of performance plans, trajectories, and business cases to meet contractual and KPI requirements.
• Collaborate on Trustwide projects, including dashboard design, national data submissions, and SNOMED code implementation.
• Provide ad-hoc performance reports and statistical analysis to senior managers to support strategic planning.
• Promote a culture of continuous improvement, data-driven decision-making, and service excellence.
• Ensure compliance with national targets, data quality standards, and contractual obligations such as CQUIN and SDIPs.
• Deliver training and support to services to build confidence in using Trust systems and interpreting performance data.
• Work autonomously within agreed parameters, attending meetings and contributing to strategic discussions as required.

Working for our organisation

At Norfolk and Suffolk NHS Foundation Trust (NSFT), we are committed to creating a workplace where everyone feels valued, supported, and empowered to make a difference. Our values, TALK,are at the heart of everything we do. As part of NSFT, you'll join a forward-thinking organisation that prioritises collaboration, inclusivity, and continuous development. We celebrate achievements, encourage innovation, and provide opportunities for growth. Whether you're influencing performance strategy or supporting frontline services, your work will directly contribute to improving the lives of service users and their families.

Detailed job description and main responsibilities

Please see the attached job description for more details on the specifics of the role, and please reach out to either of the named contacts to have a discussion.

Person specification
Qualifications
Essential criteria

• Evidence of continuous professional development relevant to this person specification
• Management training diploma /degree in management/ leadership or equivalent vocational training; or willingness to undertake
• Maths and English at level 5 or above, or equivalent

Desirable criteria

• Project management experience

Experience
Essential criteria

• Managing people
• Partnership working
• Directly supporting Service improvement
• Performance Management

Desirable criteria

• Managing Change

Skills
Essential criteria

• Ability to write confidently in reports explaining issues with actions stated clearly.
• Ability to develop plans and trajectories that can be used to self assess and deliver improvements
• Able to develop self and others in leadership, technical skills and service improvement

Knowledge
Essential criteria

• Good working knowledge of wider health and social care systems and structures, policies, procedures and legislation relevant to NHS contracts and business functions
• National developments and relevancy to performance and data

Other
Essential criteria

• Self-motivated, flexible and corporate worker.
• Ability to work with own initiative with minimum of day-to-day supervision.

Employer certification / accreditation badges

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