Receptionist

7 days ago

Eastleigh SO EA, United Kingdom Law Street Recruitment Limited Full time £18,000 - £26,000 per year

Job Overview

My client is seeking a professional and experienced Receptionist to join its professional services team. The ideal candidate will be the first point of contact for clients and visitors, providing exceptional customer service whilst managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask effectively in a busy office environment.

Duties and Responsibilities:

  • To consistently provide clients with an excellent and professional service, via all channels of communication; phone, email and in-person
  • To greet every client with a warm and friendly manner and to clearly communicate services, processes, and procedures
  • To respond to telephone calls within a timely manner in line with business expectations and goals and consistently provide an excellent standard of service to all clients and colleagues
  • To ensure the reception area, desks, waiting rooms and meeting rooms are maintained to a presentably high standard
  • To action all reception admin duties to an excellent standard
  • To take client payments by telephone and in person ensuring accuracy
  • To observe confidentiality in all matters, both internal and external, and ensure compliance with GDPR
  • To receive and check documentation and ID inline with regulations
  • To receive and sort incoming post and DX post promptly
  • To maintain stationery stock for the office and place order requests as required
  • To carry out all employee Health and Safety responsibilities
  • To carry out other duties reasonably requested within the remit of the role by your line manager or Partners
  • To undertake all necessary training appropriate for the job role and assist in the training of others as and when required

Person Specification/Skills

  • Professional and friendly personality
  • Strong communication skills
  • Demonstrated ability to multi-task, prioritise and make sound decisions
  • Experience working with IT systems such as Excel, Outlook and experience with case management system is desired, but not essential
  • Ability to deal with office health and safety matters
  • To have a flexible approach to work and drive own personal development
  • Professional image for customer facing role

Salary and Benefits:

  • Competitive salary
  • 25 days annual leave + all UK bank holidays
  • Birthday leave
  • SimplyHealth Membership
  • Pension scheme 4% matched and Life Insurance
  • Discounted legal fees

If you have sound reception experience and an solid employment history, please apply for immediate consideration.

Job Type: Full-time

Pay: Up to £26,000.00 per year

Work Location: In person

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