Entry-level Customer Service Agent

1 day ago


Manchester M WY, United Kingdom EVERGREEN ECO-CAPITALS (GLOBAL) LIMITED Full time

Role Overview:

We're looking for a proactive and enthusiastic Entry-level Customer Service Agent to join our fast-paced marketing team. This role is ideal for someone looking to kick-start their career in marketing and customer engagement. You'll play a key role in representing our clients' brands, handling customer interactions, and providing a positive experience that drives brand loyalty and growth.

Key Responsibilities:

  • Engage with customers face-to-face, over the phone, or via email to provide product and service information.
  • Represent client brands with professionalism and enthusiasm at all times.
  • Assist customers with enquiries, resolve issues, and ensure high satisfaction levels.
  • Promote products, services, and offers in line with marketing campaigns.
  • Record customer feedback and maintain accurate data entry.
  • Work collaboratively with team members to meet client goals and performance targets.
  • Support event-based and promotional marketing activities when required.

Requirements:

  • Strong communication and interpersonal skills.
  • Positive, confident, and approachable personality.
  • Ability to work well in a team and handle customer interactions professionally.
  • Excellent problem-solving skills and attention to detail.
  • Eagerness to learn and grow within the marketing industry.
  • No previous experience required, full training will be provided.

What We Offer:

  • Full training and mentoring from industry professionals.
  • Career development opportunities within marketing and sales.
  • Supportive, team-oriented working environment.
  • Opportunities to represent top UK brands in various marketing settings.

If you're motivated, people-oriented, and ready to start an exciting career in marketing and customer service, apply today to become our next Entry-level Customer Service Agent.

Job Type: Full-time

Pay: From £30,000.00 per year

Benefits:

  • Additional leave
  • Bereavement leave
  • Company events
  • Employee mentoring programme
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Free parking
  • On-site parking
  • Sabbatical
  • Sick pay

Work Location: In person



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