Entry-level Customer Service Agent
1 day ago
Role Overview:
We're looking for a proactive and enthusiastic Entry-level Customer Service Agent to join our fast-paced marketing team. This role is ideal for someone looking to kick-start their career in marketing and customer engagement. You'll play a key role in representing our clients' brands, handling customer interactions, and providing a positive experience that drives brand loyalty and growth.
Key Responsibilities:
- Engage with customers face-to-face, over the phone, or via email to provide product and service information.
- Represent client brands with professionalism and enthusiasm at all times.
- Assist customers with enquiries, resolve issues, and ensure high satisfaction levels.
- Promote products, services, and offers in line with marketing campaigns.
- Record customer feedback and maintain accurate data entry.
- Work collaboratively with team members to meet client goals and performance targets.
- Support event-based and promotional marketing activities when required.
Requirements:
- Strong communication and interpersonal skills.
- Positive, confident, and approachable personality.
- Ability to work well in a team and handle customer interactions professionally.
- Excellent problem-solving skills and attention to detail.
- Eagerness to learn and grow within the marketing industry.
- No previous experience required, full training will be provided.
What We Offer:
- Full training and mentoring from industry professionals.
- Career development opportunities within marketing and sales.
- Supportive, team-oriented working environment.
- Opportunities to represent top UK brands in various marketing settings.
If you're motivated, people-oriented, and ready to start an exciting career in marketing and customer service, apply today to become our next Entry-level Customer Service Agent.
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Work Location: In person
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