Senior Manager, Cash Flow Forecasting Transformation

Location: London Headquarters, UK

Reports to: Head of Global Management Reporting & Analytics

Contract: 12-month fixed-term contract

About The Role
We are evolving cash flow forecast methodology globally with the objective to shape a harmonized cash flow forecasting process, provide standard cash flow and working capital measurement, and drive the financial performance improvement. The project has been roll-out to Chanel entities in 2025 (Wave 1) and will extend to non-Chanel entities in 2026 (Wave 2). You will play a key role in delivering and embedding our global cash flow forecasting (CFF) tool across more than 200 entities worldwide. You will lead the next phase of rollout, ensure smooth business-as-usual operations, and drive the internalization of knowledge from consultants to build strong in-house expertise. This role is essential for maintaining project momentum, supporting users, and ensuring consistent, efficient cash flow forecasting processes across the organization. As part of the global management reporting and analytics team, you will also be very closely working with the management reporting team, provide supplementary assistance during reporting cycles.

Main Responsibilities

• Project Management
• Lead and coordinate the Wave 2 rollout of the CFF tool for non-Chanel entities, ensuring alignment between Finance, TECH, and consulting partners.
• Oversee data migration, user acceptance testing (UAT), onboarding, and training for new entities.
• Track rollout progress, manage risks, and report status to project core team.
• Business-as-Usual (BAU) Operations
• Support Wave 1 entities post go-live by managing user queries, performing data validation, and ensuring timely issue resolution.
• Act as the first line of contact for finance users, providing functional support and redirecting to expert teams as needed.
• Monitor system usage, process performance, and data quality metrics.
• Oversee user access management, license optimization, and compliance with internal controls and audit requirements.
• Coordinate with TECH on incident management, system enhancements, and regular maintenance activities.
• Define and execute test scenarios for system changes or enhancements, coordinating user testing and quality assurance.
• Maintain and update system documentation, user guides, and knowledge repositories to ensure up-to-date process and system information.
• Drive continuous improvement initiatives by gathering user feedback, identifying pain points, and prioritizing enhancements to maximize business value.
• Foster a culture of operational excellence, data quality, and user empowerment across all supported entities.
• Knowledge Internalization & Capability Building
• Lead the transfer of knowledge from consulting partners to internal teams, ensuring process and system expertise is embedded internally.
• Build and maintain comprehensive process and system documentation.
• Deliver user training and refreshers to promote standardization and process understanding.
• Establish and maintain a "train-the-trainer" model to build internal capability and reduce reliance on external consultants.
• Support to Management Reporting
• Provide supplementary assistance during reporting cycles, supporting data collection, validation, reconciliations, and variance analysis.
• Ensure alignment between cash flow forecasts and management reports.
• Identify and implement process efficiencies across cash flow and management reporting streams.

YOU ARE ENERGISED BY

• Leading complex, global projects and driving operational excellence.
• Building and strengthening knowledge of global management reporting for Chanel and Non-Chanel and the global financial applications.
• Collaborating across diverse teams and geographies.
• Delivering high-quality solutions and fostering continuous improvement.
• Empowering users through training and knowledge sharing.

What You Will Bring/Have

• Bachelor's degree in Accounting, Finance, Information Systems, or related field; MBA or CPA is a plus.
• Minimum 6 years' experience in management reporting, FP&A, data analytics, or systems implementation/administration.
• Demonstrated strong project management skills, with a proven track record of delivering complex, multi-entity, or global projects on time and within scope.
• Excellent stakeholder engagement and relationship management skills, with the ability to influence, align, and communicate effectively across Finance, IT, and external partners.
• Experience working with external consultants and managing knowledge transfer.
• Strong analytical, communication, and problem-solving skills.
• Hands-on experience with IT Service Management, reporting tools (e.g., IBM Planning Analytics/TM1, ERPs), and data quality processes.
• International and multicultural experience is an advantage.
• Ability to work collaboratively, influence across functions, and drive change.

What We Offer
You will gain exposure to different cultures, work with global teams, and play a key role in shaping our financial reporting and forecasting capabilities. We offer a collaborative and inclusive environment that values your expertise and encourages personal growth.