Planning Manager

We are currently recruiting for a Planning Manager in support of our Yorkshire Water contract. this is a fantastic opportunity to start a rewarding career with Lanes Group, working closely with one of our most exciting clients and contributing to their AMP8 objectives.

Working Hours & Location

• Salary
  : £
• Shift pattern:
  Mon - Fri (8am - 5pm)
• Location:
  Bradford
• Holidays:
  24 days holiday + Bank holidays

Key Responsibilities

Working with the Head of Customer and Planning, you will lead a team of Planners and Planning Team Leaders to:

• Completing set productivity targets for planners
• Planning a full schedule of works in line with the set targets i.e. commercial, planning ahead by 7 days.
• Keeping track of Ops non-completions throughout the day and planning top-up work to meet the completion targets.
• Working closely with stores/supervisors in order to plan and complete jobs.
• Answering and resolving customer enquiries and demonstrating ownership of the problem
• Ensure SLAS are maintained within the Yorkshire Water Contract
• Building effective working relationships with the field operations.
• With a 'Right First Time' approach, motivate the team to plan preventive, planned and re-active maintenance within contractual SLAs, whilst optimising travel routes and field productivity
• Working closely with the key Operational stakeholders to identify and rectify issues whilst improving the effectiveness of the operations department.
• Maintaining high standards within Health, Safety & Environment, Housekeeping, Performance, Waste, Communication and Continuous Improvement.
• Lead the team to manage and coordinate the promoted workload according to defined priorities, estimating resource and duration requirements in line with agreed metrics.
• Engage with external and internal customers in scheduled meetings.
• Conduct regular 1-2-1s with team members and take responsibility for the coaching and development of the Planning Team
• Track and monitor performance against KPIs with a clear plan for opportunities to improve.
• Work with teams to enhance data quality in work promotion and scheduling to drive continuous improvement.
• Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
• Ensure that all the client and operational requirements are met in a professional and efficient manner. This may include keeping the client and management team to be informed of any ongoing incidents or events.
• You will ensure the highest level of customer service is achieved, to both external and internal customers, providing excellent customer satisfaction.
• Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change.

Skills, behaviours and qualifications

• Good sector experience in a similar role - Water Industry, ideally Waste water
• Good knowledge of Streetworks / Noticing / Permitting / Traffic Management process and compliance
• Previous experience in managing team leaders and planners
• Demonstrable experience of analysing and reporting planning and delivery performance, programme adherence / analysis, SLA performance, team performance
• Great communication skills, including ability to effectively present
• Great IT skills, with good experience of scheduling systems / SAP platform ideal

About the Lanes Group

The Lanes Group are the UK's largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation's water systems.

Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer.

We are the UK's largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth, to ensure round the clock coverage for customers and clients alike.

The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers. Lanes, Lanes I, Sapphire Utility Solutions, Clearflow, AQS, S&C Fosters.

This position is open to Internal and External candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment.

We are an equal opportunities employer and welcome applications from under-represented members of the community.

Strictly no agencies please