Part Time Receptionist/Administrator

6 days ago

Harwich CO AD, United Kingdom Harewood Surgery Full time £25,294 - £25,994 per year

Our small rural surgery is looking for a new enthusiastic team member to join our busy team. Being IT literate is essential and experience with EMIS Web is desirable. Excellent customer service skills are vital for this role. We expect the successful candidate to be able to work well as a team and be good at working under pressure.

The successful candidate will be expected to complete the following on the daily basis:

-booking appointments

-dealing with patient queries that come in online, on the telephone and face to face

-scanning and coding documents

-dealing with tasks on EMIS Web

-Uploading and sending emails

-checking and filing dispensed medication

-registering patients

-as well as many other admin tasks.

Working hours will be:

Monday 8am-4pm

Tuesday 1pm-6.30pm

Wednesday 8am-1pm

Extra hours will be required when colleagues are on annual leave or off due to ill health. We are a small team and the receptionists are essential in running the surgery so any absences must be covered. Notice will be given in advance of any cover, except for when a colleague's absence is unplanned, of which will be paid at 1.25xhourly rate to account for the short notice.

Job Types: Part-time, Permanent

Pay: From £12.21 per hour

Expected hours: No less than 18 per week

Application question(s):

  • We are a small team so extra hours will be required when a colleague is off on annual leave or off sick because the surgery cannot run without our receptionists. Notice will be given for annual leave, but for unplanned absences you may be called at short notice. Short notice cover will come with 1.25 times your hourly rate to account for this. Would you be willing to work extra hours when required to cover both annual leave and unplanned absences such as ill health?

Work Location: In person

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