Technical Lead

7 days ago

Rhondda, Rhondda Cynon Taf, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time £40,000 - £80,000 per year
Summary:
3 Months contract

The Technical Lead for Unified Communications is responsible for managing and maintaining critical ICT infrastructure, including network switches, Wi-Fi, and firewalls, ensuring compliance and effective patching. This role is pivotal in leading the operational support and management of the authority's data and voice services as part of the third-line support function of the ICT Service Desk. Additionally, the position supports the development and enhancement of the Authority's IT communications infrastructure, encompassing Wide Area Networks, Telecommunications Systems, Local Area Networks, and network access and Internet security systems.

Responsibilities:
  • Ensure continuity of service for the Authority's data and voice communications.
  • Serve as the primary contact for the Authority's communications network service suppliers.
  • Collaborate with system users and operational teams to enhance communication services.
  • Manage and resolve logged incidents according to the Service Level Agreement.
  • Resolve incidents at the first point of contact using remote support tools when possible.
  • Foster strong relationships between ICT, service providers, and user groups.
  • Maintain accurate records of network systems and configurations within the ICT Change Management Process.
  • Collaborate on the design and development of the Authority's ICT services.
  • Research and provide advice on technology developments.
  • Offer guidance for optimal use of communications across networks.
  • Support the Team Leader - Front Office Support with operational issues.
  • Maintain high operational security standards for ICT communications networks.
  • Advise on efficient use and potential misuse of external communications services.
  • Assist with Unified Communications network design and installation.
  • Coordinate with ICT Managers on hardware, communications, and software provision.
  • Work with the Configuration & Change Officer to maintain the integrity of the CMDB and asset management records.
  • Contribute to the development and maintenance of strategic plans and frameworks.
  • Manage relationships with suppliers, clients, team members, and stakeholders.
  • Provide ad-hoc support and lead specific projects as needed.

  • Lead Mechanical Engineer

    2 days ago

    Nantgarw, Rhondda Cynon Taf, United Kingdom GE Aerospace Full time

    Job Description Summary The successful candidate will work within the GE Aerospace Wales Engineering team in a Support Engineer capacity. The role is office based but requires a large percentage of time to be spent on the shop floor working with maintenance technicians. The scope of activities ranges broadly from providing day-to-day technical support to...

  • Mechanical Engineer

    2 days ago

    Nantgarw, Rhondda Cynon Taf, United Kingdom GE Aerospace Full time

    The successful candidate will work within the GE Aerospace Wales Engineering team in a Support Engineer capacity. The role is office based but requires a large percentage of time to be spent on the shop floor working with maintenance technicians. The scope of activities ranges broadly from providing day-to-day technical support to maintenance technicians to...

  • Customer Training Lead

    1 week ago

    Talbot Green, Rhondda Cynon Taf, United Kingdom Tes Full time

    Job Title: Customer Training Lead Department: Operations Location: Talbot Green / Yeovil / Sheffield Working Pattern: Hybrid, includes 3 days each week in the office Contact Type: Full time, permanent Salary: Up to £45,000 At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the...

  • Customer Training Lead

    1 week ago

    Talbot Green, Rhondda Cynon Taf, United Kingdom Tes Full time

    Job Title: Customer Training Lead Department: Operations Location: Talbot Green / Yeovil / Sheffield Working Pattern: Hybrid, includes 3 days each week in the office Contact Type: Full time, permanent Salary: Up to £45,000 At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the...

  • Senior Design Engineer

    1 week ago

    Rhondda Cynon Taff, United Kingdom IntaPeople Full time

    We are seeking a skilled Senior Design Engineer to lead the design and development of innovative products within a highly regulated industry. This role covers the full product lifecycle—from concept through to high-volume manufacturing—while ensuring compliance with relevant standards and internal processes. Responsibilities include creating and...

  • Mid & Senior DevOps Engineer

    5 days ago

    Rhondda Cynon Taff, United Kingdom IntaPeople Full time

    IntaPeople are proud and excited to be appointed to recruit several DevOps Engineers at various levels for a Welsh-based not-for-profit sector client on an exclusive growth project. This is a very exciting opportunity to join their fast-growing IT team in this newly created position. You will be responsible for designing and building DevOps solutions for a...

  • DevOps Engineer

    3 days ago

    Rhondda Cynon Taff, United Kingdom IntaPeople Full time

    IntaPeople are proud and excited to be appointed to recruit an experienced DevOps Engineer for a Welsh-based not-for-profit sector client on an exclusive growth project. This is a very exciting opportunity to join their fast-growing IT team in this newly created position. You will be responsible for designing and building DevOps solutions for a range of...

  • Design Engineer

    5 days ago

    Rhondda Cynon Taff, United Kingdom IntaPeople Full time

    We are seeking a skilled Design Engineer to support the design and development of innovative products within a highly regulated industry. This role covers the full product lifecycle—from concept through to high-volume manufacturing—while ensuring compliance with relevant standards and internal processes. Responsibilities include creating and maintaining...

  • Senior Software Developer

    2 weeks ago

    Rhondda Cynon Taff, United Kingdom IntaPeople Full time

    IntaPeople are proud and excited to be appointed to recruit a Senior Software Developer for a Welsh-based not-for-profit sector client on an exclusive venture. This is a very exciting opportunity to join their fast-growing IT team in this newly created position. As a Senior Software Developer, you will work alongside the Software Development team in the...

  • Strategic Director Legal

    5 days ago

    Rhondda Cynon Taff, United Kingdom RHONDDA CYNON TAF Full time

    Job profileThe job requirements are detailed below. Essential qualifications, skills and experience are listed in the Job Descriptions/Person Specification which can be found under the attachments section below.Job detailsJob referenceREQ001897Date posted27/10/2025Apply by07/11/2025Salary£100,993Contractual hours37BasisFull TimeJob category/typeDemocratic,...