Call Handler

1 day ago


Swindon SN DL, United Kingdom beefy's skips Full time

Job Summary

Beefy's skips are seeking a dedicated and proactive individual to fill the role of part time call handler. The ideal candidate will possess strong communication skills, be able to analyse data effectively, and demonstrate a commitment to providing excellent customer service.

Booking in Skips, liaising with drivers and customers via the telephone and other admin duties.

Responsibilities

  • Provide exceptional customer service through effective communication and phone etiquette.
  • Handle data entry tasks accurately and efficiently.
  • Assist in upselling products or services to enhance customer satisfaction and drive sales.
  • Collaborate with team members to ensure seamless operations.
  • Maintain organised records and documentation related to customer interactions.
  • Hours Monday Tuesday and every other Saturday

Experience

  • Previous experience in a customer service role is preferred.
  • Proficiency in English is required.
  • Strong data entry skills with attention to detail.
  • Ability to communicate clearly and effectively with diverse clientele.
  • Experience in upselling or sales is beneficial but not mandatory.
  • Must be flexible with hours to cover sickness and holidays

We look forward to welcoming a motivated individual who can contribute positively.

start January

Job Types: Part-time, Permanent

Pay: From £12.50 per hour

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person



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