Operational Risk Analyst

Primary Details
Time Type: Full time

Worker Type: Employee

Operational Risk Analyst
London or Leeds
Permanent (Hybrid)
At QBE, our purpose is to enable a more resilient future.

We are an international insurer and reinsurer with a local presence in 27 countries.

The Opportunity
We are currently looking for an Operational Risk Analyst to join our Operational Risk team on a full time, permanent basis. This is your chance to develop your career in an exciting environment where anything is possible. Are you ready to grow your career with us?

We'll welcome recent graduates who have an interest in developing a career within Risk - full training and amazing development opportunities will be provided.

Your new role
Reporting directly to our Operational Risk Manager, you'll assist in maintaining the Group and EO Frameworks for documentation and risk management, to ensure that they remain compliant with relevant legislation (eg, Solvency II and Lloyd's Minimum Standards), Group direction and operational needs.

Other responsibilities:

• Help to maintain the target operating model
• Participate in the annual planning of activities and objectives settings
• Identify, track and monitor business areas as they produce or update required Solvency II and Key Operational documents, escalating as appropriate
• Coordinate Risk Management Self-Assessment processes with key stakeholders
• Assist with identification and resolution of Incidents and Issues within Operations
• Assist with reviewing and maintaining key data, MI and performance indicators for documentation and risk management
• As part of the team, define and articulate procedures and standards to internal customers and team members
• Foster a culture of continuous improvement, motivation, and collaboration with those engaged in the process. Supports others in the team to assist in the achievement of their objectives and personal development.

About You
You'll be able to quickly develop working relationships with your business partners to understand the impact of changes and factor this into future communications, problem solving and maintenance activities across documentation and risk management.

You'll engage and communicate effectively with internal customers at all levels, in order to conduct reviews, undertake challenge, deliver changes and provide reports.

Other skills you'll need:

• Experience using Microsoft Soft Office Suite, and Microsoft Soft Visio
• Organizational, planning and time management skills
• Ability to bring shape to ambiguous or poorly defined situations
• Influencing and persuading skills with the ability to constructively challenge, whilst maintaining positive and professional relationship
• Quality accuracy and attention to detail
• Ability to balance requirements with the need for the business to operate efficiently

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.

We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation ).

With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.

To find out more about why you should work for QBE, visit our careers website.

At My Best - QBE Benefits

You are more than your work – and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally.  As well as the benefits below we also offer an extensive choice of other options to suit you

30 days holiday a year
with the option to buy up to 2 additional days.

Flexible working
- balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.

Pension –
you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.

Private medical insurance
– we fund fully comprehensive private medical cover for you and all the family.

Family friendly policies
– we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.

Short term remote work abroad
- you can request up to 20 days per year to work remotely from certain locations abroad.

Sustainable investing
- we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.

Cycle-to-Work
– benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.

To find out more visit our  Reward Page

QBE Awards

Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include:

Insurance Post British Insurance Awards 2025:
Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance

AXCO Global Insurance Awards 2024 Winner:
Network Management of the Year

Insurance Business UK 5-Star Cyber Awards 2024:
QBE rated as a 5-Star Cyber Insurer

UK IT Industry Awards 2023 Winner:
Green Technology Innovation of the Year

Working Dads Employer Awards 2023 Winner:
Parental Policies Award

Insurance Post British Insurance Awards 2023:
QBE rated as a 5-Star Employer

You can view all our awards here

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.  We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page

Accessibility

Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware.

ESG & Sustainability

At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future.  Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE's sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative 'Premiums4Good', please visit our Sustainability homepage and read our latest Sustainability Report

What next?
If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to apply Simply click the "apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

We believe this is our moment – what if it was yours too?

APPLY NOW and let's make it happen
Skills:
Business Continuity, Communication, Critical Thinking, Decision Making, Intentional collaboration, IT Security Operations, Managing performance, Microsoft Visio, Operational Risks, Presenting with Impact, Process Improvements, Risk Assessments, Risk Management, Stakeholder Management, Time Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.