We are seeking a friendly, reliable, and customer-focused individual to join our team as a Shopmobility Operative. This role is vital in helping people with mobility challenges access shops and services independently and with confidence.

Key Responsibilities:

• Provide excellent customer service to Shopmobility users, ensuring a welcoming and supportive environment.
• Assist customers with the loan and safe use of mobility equipment (e.g., scooters, wheelchairs).
• Carry out basic maintenance checks and cleaning of equipment.
• Handle bookings, returns, and customer records accurately.
• Promote the service to potential users and provide information as needed.
• Ensure the Shopmobility area is clean, safe, and well-organized.
• Work collaboratively with other team members and volunteers.
• Follow health and safety procedures and report any issues promptly.

Requirements:

• Excellent interpersonal and communication skills.
• Good basic IT skills for booking and record-keeping.
• Ability to work independently and as part of a team.
• Reliability and flexibility, especially for weekend shifts.
• Previous experience in a customer service or care-related role is desirable but not essential.
• Training will be provided.

If you are interested please send your CV and covering letter to

For more details or to have an informal discussion please contact

Closing Date: 26th November 2025.

Job Type: Part-time

Pay: £12.45 per hour

Benefits:

• Company pension

Work Location: In person

Application deadline: 26/11/2025