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Part Time Sales Assistant

2 weeks ago

Edinburgh, Edinburgh, United Kingdom Ancestral Name Full time £20,000 - £40,000 per year

Job Title: Sales Assistant

Location: Princes Street Gardens Christmas Market

Reports to: Team Managers

PART TIME TEMPORARY from 15th November - 4th January.

Job Purpose
To support the daily operations of a heraldic-themed retail stand at the Edinburgh Christmas Market, offering high-quality customer service and actively promoting a range of surname history prints and heraldic gifts to a diverse tourist audience.

Key Duties And Responsibilities

  • Greet and assist customers in a courteous and engaging manner
  • Offer knowledgeable guidance on products, particularly relating to surname histories
  • Actively promote sales using effective selling techniques tailored to an international visitor base
  • Operate the point-of-sale (POS) system accurately
  • Maintain an organised and visually appealing retail display
  • Restock merchandise as needed and monitor stock levels
  • Adhere to all company policies, procedures, and health and safety regulations
  • Provide feedback or suggestions for improving the customer experience or stand operations

Person Specification
Essential Skills And Attributes

  • Customer Service Excellence: Proven ability to deliver friendly, professional, and attentive service
  • Sales Ability: Comfortable initiating customer interactions and encouraging purchases through engaging, confident communication
  • Reliability: Punctual, trustworthy, and capable of working independently without direct supervision
  • Professionalism: Maintains a tidy appearance and conducts themselves appropriately in a high-profile, historic location
  • Flexibility: Willingness to work flexible days, including weekends, based on scheduling needs

Desirable Skills and Experience:

  • Experience in a retail, tourism, or customer-facing environment
  • Interest or background in Scottish history, genealogy, or heraldry
  • Multilingual skills or experience working with international visitors