Operation Support Coordinator

2 weeks ago

Reading, Reading, United Kingdom Indigo Networks Full time £30,000 - £60,000 per year

About the Role

We are looking for a proactive and detail-oriented Operations Support Coordinator 
to support the safe, compliant, and efficient acquisition, operation, and maintenance of our utility assets. This role plays a critical part in enabling our operational success by supporting the team and ensuring that our assets deliver optimal value for our customers and shareholders.

You will work closely with the Heads of each utility discipline, as well as our Adoptions and Assurance teams, collaborating with Independent Connections Providers (ICPs), Distribution Network Operators (DNOs), service providers, and suppliers.

This is a fantastic opportunity for someone with a strong operational or data management background who thrives in a collaborative environment and enjoys improving processes and outcomes.

What you will need…

To deliver effectively in this role, you'll need strong organisational, analytical, and communication skills to manage complex operational and data-driven processes across our utility assets. You will be responsible for resolving IDNO data issues and asset records, and ensuring compliance through effective reporting and data validation.

You'll also manage customer and stakeholder enquiries, oversee financial administration, and deliver accurate statutory and business performance reports. Success in this role will rely on your ability to work collaboratively, maintain high data quality standards, and drive continuous improvement across all operational support functions.

What's in it for you

At Indigo Networks, we believe great work deserves great rewards. Here's what you can look forward to:

  • Work Your Way – Enjoy the freedom of a hybrid working model and flexible hours that fit your lifestyle.
  • Future-Focused Benefits – Take advantage of our Salary Sacrifice Pension scheme to invest in your future.
  • Time to Recharge – With a generous annual leave allowance, we make sure you have the downtime you deserve.
  • Performance That Pays Off – You'll be eligible to share in our success through our Annual Bonus Scheme.
  • Peace of Mind – We've got you covered with Group Life Assurance (4x your salary), Critical Illness Cover, and Private Healthcare.

Because at Indigo Networks, your wellbeing, growth, and balance matter just as much as the work you do.

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