Infrastructure Recovery Operations

Job description:

Job title: Infrastructure Recovery Operations

Role type: Contract (12 months)

Department: Chief Transformation Office (CTO) - Group Infrastructure Services (GIS)

Location: London* (Office-based)

*Please note approximately the first 6 months of this role will be based in Redhill, Surrey.

Company overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit 

Department Overview

The CTO department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. We leverage cutting-edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey.

Role Overview:

The Operational Resilience drive from the PRA gives Nomura an opportunity to improve upon current safeguards. With focus on protecting our most important assets, this role will focus on providing strong technical and operational management expertise to support the GIS Operational Resilience function. Operating, planning and supporting application and service recovery testing, while maintaining the recovery environments with a strong focus on automation.

Role / Principal Accountabilities:

• Day to day operations of an isolated recovery environment.
• Work with stakeholders to plan and execute the recovery testing of applications.
• Work with an automation first mindset with a view to tearing down recovery rooms post testing.
• Work with technical recovery leads to continually improve the service.
• Ensure Recovery environment is secure and updated with latest patching and security safeguards.

Skills, experience, qualifications and knowledge required:

Technical Knowledge:

• Deep technical knowledge of IT Infrastructure, including servers, networks, storage & virtualization.
• A good understanding of the application stack and dependencies into core services such as AD, DNS and NTP.
• Experience of ESXI & VCentre.
• Proficiency with infrastructure monitoring tools to track infrastructure health.
• A strong understand of security principles.
• Understanding of disaster recovery architecture and principles.

Environment Management:

• Capacity Planning and Management.
• Pro-active monitoring and keeping the environments running.
• Planning, and implementing upgrades & Patches.

Recovery Test Support:

• Setup and maintain application recovery profiles.
• Plan and manage recovery test schedule.
• Support test execution, validate and support application recovery test cycles.
• Provide technical support for the platform and liaise with the vendor where necessary.

Continuous Improvement:

• Implementing automation within the infrastructure services space to reduce manual task dependency and improve testing cycle time.
• Develop and Maintain knowledgebase including Best Practice & Support Information.
• Design and Support training plans to help build internal SME knowledge.

Knowledge Required:

• General proficiency within infrastructure and able to maintain VM's, Network configuration etc.
• Automation tooling experience, e.g. Ansible, Python, scripting.
• ServiceNow integration.

Nomura competencies

Explore Insights & Vision

• Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.

Making Strategic Decisions

• Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.

Inspire Entrepreneurship in People

• Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.

Elevate Organizational Capability

• Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.

Inclusion

• Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).

Diversity Statement

Nomura is committed to an employment policy of equal opportunities and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us.

Nomura is an Equal Opportunity Employer