Direct Payment Monitoring Officer x 2 posts

2 weeks ago

Rotherham, Rotherham, United Kingdom Rotherham Metropolitan Borough Council Full time £28,598 - £31,522 per year

Salary

£28,598 - £31,022

Contractual hours

37

Basis

Full time

Region

Rotherham

Job category/type

Finance

Date posted

15/10/2025

Job reference

REQ21423

Directorate - Finance & Customer Services

Revenue & Payments Service

Full Time, Permanent, 37 hours per week

We are seeking to recruit two highly motivated and enthusiastic candidates to join a small team who provide a high quality and cost-effective Direct Payment Function.

The post holder will be allocated and be responsible for a portfolio of cases for people who are in receipt of a Personal Budget via a Direct Payment. You will provide an efficient and effective monitoring and audit function.

Duties will include:

  • Providing information, advice and guidance to assist people with the financial management of their Direct Payment,
  • Maintaining comprehensive records and documentation,
  • Ensuring all tasks are completed and timescales adhered to,
  • Progress any issues relating to the management of the budget and report to Adult Social Care
  • Recover any unspent monies following the audit and/or close-down process.

We are looking for a candidate who has:

  • Experience of working in an office environment

  • Strong numerical and analytical skills, with the ability to interpret financial information.

  • Experience in assisting in the development, implementation, and review of financial or client based financial systems and procedures.

  • Excellent written and oral communication skills
  • Ability to use a range of computer applications including word processing, spreadsheets, internet, and e-mail.
  • NVQ Level 3 qualifications or evidence of the equivalent level of knowledge gained through work experience.

If you enjoy working in a fast-paced environment, embrace change and can adapt to a variety of situations, then this is an exciting opportunity to work in the busy Revenue and Payments Team.

If you would like an informal chat about this position, please contact Vanessa Corbett on or email

This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).

Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website.

Until 31st March 2026 employees paid at Band D and above are subject to a temporary pay reduction of 1.15% spread out by means of a monthly deduction from each pay period over the full financial year. In recognition of implementing this temporary measure, those who experience a pay reduction will be awarded three additional days leave (pro rata for part-time).

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