Receptionist/Administrator Lovemead Group Practice

6 days ago


Trowbridge, Wiltshire, United Kingdom LOVEMEAD GROUP PRACTICE Full time

Patient Services Team – Reception/Admin

29 hours per week plus overtime

Trowbridge Town Centre

Are you considering a career move into the NHS, or are you currently working within healthcare and looking for a fresh challenge? If so, this could be the perfect opportunity for you.

Lovemead Group Practice is looking for an enthusiastic and reliable individual to join our friendly Patient Services Team at our town centre general practice in Trowbridge.

If you're passionate about helping others, thrive in a busy environment, and have experience in a customer-facing role, we'd love to hear from you

What the Role Involves

This is much more than just a reception role. You will:

Welcome and assist patients both in-person and over the phone

Handle a wide range of administrative tasks including scanning and managing triage requests

Respond to high volumes of patient queries professionally and efficiently

Signpost patients to relevant services and sources of information

Work closely with both clinical and non-clinical colleagues as part of a collaborative team

What We're Looking For

Strong IT skills and the ability to multi-task in a fast-paced environment

A calm, compassionate, and confident communicator

Previous experience in a healthcare setting is desirable, but not essential – full training will be provided

Flexibility to cover shifts between 8:00 AM and 8:00 PM, Monday to Friday, including covering absences

What We Offer

Competitive salary

NHS Pension Scheme membership

Ongoing development and training opportunities

A supportive and welcoming team culture

Interested?

Please send your CV and a covering letter explaining what you can bring to our team to:

Tracy Wakeley, Reception Manager

Email:

Closing Date: 2nd November 2025

Interviews Planned:6th November 2025

Please note: Previous applicants need not apply


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