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Workshop and Installation Technician
2 weeks ago
Job Summary
Sector: Cold Water Therapy | Wellness Equipment
- Location: Urban Ice Tribe HQ, Wigan, and Onsite with Customers UK
Schedule: Monday to Friday, 35-40 hours per week, Willingness to travel: 50% (required)
- Start Date: TBC
- Reports To: Business Manager
We are looking for a hands-on, practical individual to join our team as a Workshop & Installation Technician. This is a varied role involving warehouse-based work fabricating, modifying, and assembling ice bath units and system components, as well as potential travel to client sites for installations and fit-outs. Urban Ice Tribe is an innovative leader in the wellness and cold-water immersion space, crafting bespoke, high-performance ice bath systems for individuals, athletes, wellness spaces, and luxury residential environments. You'll be involved in building our premium ice bath products from the ground up, ensuring high-quality assembly, preparing systems for dispatch, and taking pride in delivering best-in-class installations. As our brand grows, so will your responsibilities and skill set.
Key Responsibilities:
In the Warehouse / Workshop:
- Fabricating and modifying ice bath tanks (e.g. drilling, fitting pipework, installing connectors)
- Assembling chiller systems and preparing them for dispatch or installation
- Creating fixtures and fittings for both residential and commercial set-ups
- Maintaining stock and ensuring all products are prepped and tested before delivery
- Basic woodworking, metalworking, and plumbing tasks related to product assembly
- Upcycling and adapting steel stock tanks and other custom products
- Maintain a clean, organized, and efficient workspace aligned with Urban Ice Tribe's high standards
On-Site (as the role develops):
- Travelling to client locations to carry out installations and set-ups,
- Liaise with clients on-site and act as a brand ambassador for Urban Ice Tribe
- Ensuring installations meet our high standards and client requirements
- Troubleshooting and resolving minor technical issues during fitouts
- Representing the company in a professional and courteous manner
Skills & Requirements
- Strong practical skills – confident with tools, fittings, plumbing basics
- Experience in fabrication, joinery, or light mechanical/plumbing work desirable
- Willingness to learn and adapt to new systems and installation methods
- Ability to work independently and take initiative
- Full UK driving licence required (essential for eventual site visits)
- Reliable, hardworking, and detail-oriented
- Physically fit – role involves lifting, bending, and working with large equipment
Preferred (Not Essential):
- Experience in hot tub, pool, sauna, or HVAC installations
- Electrical or plumbing qualifications
- Previous workshop or trade experience
- Experience reading technical drawings or plans
What We Offer
- Competitive salary (based on experience)
- Opportunities for training and skill development
- Career progression into installation and project management
- A varied and rewarding role in a fast-growing wellness industry (Be part of a purpose-driven company leading the UK's cold immersion movement)
- Friendly, supportive team environment
- Work on meaningful wellness projects in homes, gyms, studios, retreats, and unique commercial spaces
Benefits:
- Free parking
- On-site parking
- Be part of a passionate, growing team
- Access to retreats, dips, and the full Urban Ice Tribe experience
Job Type: Full-time
Pay: £13.00-£15.50 per hour
Expected hours: 35 – 40 per week
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
- Store discount
Ability to commute/relocate:
- Wigan WN5 7XB: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you willing to travel to work on site up to 50% of the time meaning overnight stays around the Uk?
Experience:
- Mechanical assembly: 5 years (required)
Language:
- English (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Willingness to travel:
- 50% (required)
Work Location: Hybrid remote in Wigan WN5 7XB
