Public Relations Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London's historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).

Public Relations Manager – Four Seasons Hotel London at Tower Bridge

Join one of London's most iconic luxury destinations and help shape the story of Four Seasons Hotel London at Tower Bridge. We are looking for an experienced and creative Public Relations Manager to lead our PR and Communications strategy, ensuring our hotel remains at the forefront of the luxury hospitality market.

About the Role:
Reporting to the Commercial Director, you will be responsible for developing and executing innovative PR and communications initiatives that elevate our brand presence. Working closely with the marketing team and wider hotel departments, you will create integrated, cross-channel campaigns that drive awareness, engagement, and loyalty. This is a dynamic role for a forward-thinking professional who thrives on building relationships and delivering impactful storytelling.

What You'll Do:

• Lead all PR and communications activities for the hotel, ensuring alignment with business objectives

• Develop compelling campaigns and activations that showcase our luxury offerings across travel, spa, dining, and lifestyle

• Build and maintain strong media relationships, securing coverage in top-tier publications and platforms

• Identify and leverage partnership opportunities that enhance brand visibility

• Create newsworthy events and story angles, managing pitches from concept to publication

• Collaborate with internal teams to ensure consistent messaging across all channels

What You Bring:

• Proven experience in luxury travel and/or lifestyle PR, with a strong network of media contacts

• Expertise in corporate communications and social media strategy

• Exceptional writing skills, with the ability to adapt tone and style for different audiences

• Highly organised, with strong administrative and project management skills

• Creative thinker with a track record of delivering engaging campaigns

• Must be a strong administrator with excellent planning and organisational skills, and the ability to juggle priorities

• Excellent writing skills and the ability to write in a range of different styles suited to various audiences and media channels

• Knowledge of overall hotel operations is desirable but not essential

Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:

• Excellent training and career development opportunities

• Up to 20 complimentary nights at any Four Seasons Hotels or Resorts around the world with years of service

• Free meals at Pepys while on duty, including fruits, coffee/tea, and fizzy drinks available throughout the day

• Up to 2 paid Wellness Days per year

• Holiday entitlement increases with length of service up to 33 days

• Free life insurance while on duty

• Bupa Dental and MediCash plan available

• Opportunities to build a successful global career

• Season Ticket Loan & Cycle to Work scheme

• Free uniform dry cleaning

• Employee Experience: Annual themed employee party and various social, charitable, and sporting events

• Access to Wagestream – a salary advance benefit

• Employee Recognition Programmes

• many more surprises to discover

We look forward to receiving your application

All applicants must hold the Right to Work in the UK

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