Senior Application Engineer

2 weeks ago

Royston, Barnsley, United Kingdom Cambridge Pixel Full time £60,000 - £80,000 per year

The Role

We need a Senior Applications Engineer to work with our customers as they integrate our software and electronics, and to help bring a customer perspective to our development work.

If this job title isn't currently you, then please still read on: we are very much open to candidates thinking of moving into a customer facing role from a software engineering background or similar.

The Senior Applications Engineer is not a simple support role. Whilst some queries are straightforward to solve, the engineer will need to build a deep knowledge of our wide product range and help problem-solve customer challenges as they arise, assisted where needed by our design engineers.

The role is predominantly office-based, but there will be travel to customer sites, UK and abroad. Travel typically totals around 20 days a year for an engineer established in role, away for up to a week at a time but normally shorter. In the first 1-2 years, as the new joiner meets customers and builds their understanding of our business, travel may be more frequent.

As a Company, Cambridge Pixel is keen to accommodate individuals' experience and interests where it works for the business. Alongside the primary role, there is also the potential for the Senior Applications Engineer to contribute in one or more of the following areas, where relevant:

  • Software development
  • User testing of software
  • Maintaining and improving our internal IT infrastructure
  • User documentation
  • Production of training or promotional videos
  • Attendance at trade shows

The Person

Whilst the ideal candidate would have a background in radar processing, we recognise such people are few and far between; therefore, sector-specific experience is not essential. The main criteria are that you have an engineering mindset, enjoy problem-solving, have an inquisitive mind keen to learn, and get satisfaction from helping customers.

A calm, methodical approach to work and a strong attention to detail are also very important. We expect that suitable candidates will have a good engineering or other relevant degree, followed by extensive experience either as a software engineer or in a senior technical software support role, but we are open to considering those who have gained relevant expertise by a different route. One route into the role could be to join as a software engineer and gradually transition to the Applications Engineer role.

You will be mentored in your role by our existing engineers; we are expecting an extended training period and are only interested in candidates looking for a professional home for the long term.

Cambridge Pixel is a smaller company; you will need to have initiative and autonomy, and the ability to operate without many of the systems and support structures of larger businesses.

Working in smaller companies is hugely rewarding for the right type of person, but it does not suit everyone; if you don't have experience in this sort of environment, we can discuss what this means in practice during the interview.

The post is full time. The successful applicant will be required to undergo a background check for security purposes. You will need to have the right to work in the UK.

Benefits

  • Competitive salary + profit share
  • 8% Company pension contribution (no personal contribution required)
  • Additional personal pension contributions available through salary sacrifice
  • Health Insurance for Employee and Family
  • Life Insurance
  • Company supplied snacks, drinks and fresh fruit
  • 25 days of holiday per year, plus public holidays, and a purchase scheme
  • 6 "Happy Half Days" of additional holiday per year.

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