Revenue Operations Analyst New

GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking.

GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions.

We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States.

At GoCardless, we're all about supporting you We're committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we're here to help

And remember: we don't expect you to meet every single requirement. If you're excited by this role, we encourage you to apply

The Role

We're looking to hire a Revenue Operations Analyst to join our Global Revenue Operations function. This role will encompass end-to-end program management across the GTM funnel as well as day-to-day operational support. The ideal candidate will work cross-functionally to eliminate friction in the go-to-market (GTM), ensuring alignment across processes, technology, and strategies to accelerate revenue growth across our global GTM.

What excites you

• Optimise GTM efficiency through continuous process improvement
• Create repeatable playbooks for sales and CS to scale efficiently
• Collaborate on workflow management and enrichment operations to help drive improved efficiency within the GTM function
• Work on integrations and automation to reduce manual work for Sales and CS.
• Maintain process documentation and governance frameworks
• Supporting sales & CS teams with planning and operational tasks
• Operationalisation, administration & training of key tools in our GTM tech stack. Ie step by step guides, demos

What excites us

• 3+ years of experience in GTM strategy and operations or similar
• Proficiency with core GTM tools (e.g., Salesforce, Gong, Chilipiper)
• Strong analytical, problem-solving, and organizational skills
• Self starter with a growth mindset
• Ability to manage complex cross-functional projects and adapt to shifting priorities
• Excellent communication skills and the ability to execute with minimal oversight
• A track record of delivering results in fast-moving environments

Base salary range: £34,400 - £51,600

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

• Wellbeing: Dedicated support and medical cover to keep you healthy.
• Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period.
• Hybrid Working: Our hybrid model offers flexibility, with in-office days determined by your team.
• Equity: All permanently employed GeeCees get equity to share in our success.
• Parental leave: Tailored leave to support your life's great adventure.
• Time Off: Generous holidays, 3 volunteer days, and 4 wellness days annually.

We're an organisation defined by our values; We start with why before we begin any project, to ensure it's aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

We're building the payment network of the future, and to achieve our goal, we need a diverse team with a range of perspectives and experiences. As of July 2024, here's where we stand:

• 45% identify as women
• 23% identify as Black, Asian, Mixed, or Other
• 10% identify as LGBTQIA+
• 9% identify as neurodiverse
• 2% identify as disabled

We're committed to reducing our environmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition, we're working towards a climate-positive future.