Legal Secretary/Receptionist

2 weeks ago

Hook RG HD, United Kingdom Bates Solicitors Full time £24,000 - £36,000 per year

About Bates Solicitors

Bates Solicitors is a well-established, traditional high-street law firm with a proud history dating back to 1913. Together with our Board members, we employ around 60 dedicated professionals who share a commitment to delivering expert legal services with the same values of courtesy, professionalism, and community service that have defined us for over a century.

Our main areas of practice include Residential Conveyancing, Private Client, Family Law, Commercial Property, Litigation, Employment, Commercial Matters, and Landlord & Tenant.

We take pride in offering clients a personal, high-quality service backed by deep legal expertise and a friendly, approachable team.

About the Role

We are seeking a professional and well-organised Conveyancing Legal Secretary / Receptionist to join our Residential Property department.

This dual role combines conveyancing administrative support with front-of-house reception duties, providing an excellent opportunity for a confident communicator who enjoys client interaction and varied day-to-day responsibilities.

You will play a key role in ensuring the smooth running of the conveyancing department and the welcoming operation of our reception area — delivering the highest standards of professionalism and client care that Bates Solicitors is known for.

Key Responsibilities

Conveyancing Support:

  • Prepare, format, and proofread legal documents, including contracts, transfer deeds, and completion statements.
  • Liaise professionally with clients, estate agents, mortgage lenders, and other solicitors.
  • Open, maintain, and close client files in accordance with firm procedures and compliance standards.
  • Conduct Land Registry and local authority searches, and assist with post-completion matters.
  • Manage solicitors' diaries, schedule appointments, and coordinate exchanges and completions.
  • Carry out client ID checks.
  • Assist with billing, invoicing, and other administrative duties within the department.

Reception Duties:

  • Act as the first point of contact for clients and visitors, greeting them in a friendly and professional manner.
  • Answer and direct incoming telephone calls and handle general email enquiries.
  • Manage the reception area, ensuring it remains tidy and welcoming at all times.
  • Handle incoming and outgoing post and deliveries.
  • Schedule appointments and manage meeting room bookings.
  • Provide general administrative support to the wider office as needed.

Skills & Experience Required

  • Previous experience as a Legal Secretary, ideally within Residential Conveyancing.
  • Experience in a receptionist or front-of-house role within a professional environment.
  • Strong understanding of the conveyancing process and related documentation.
  • Excellent communication and interpersonal skills, with a polite and professional telephone manner.
  • High attention to detail and strong organisational skills.
  • Proficiency in Microsoft Office and legal case management software
  • Ability to multitask effectively in a busy office environment.
  • Friendly, courteous, and client-focused approach, reflecting the firm's traditional values.

What We Offer

  • 20 days annual leave plus bank holidays.
  • Pension scheme
  • Supportive, welcoming, and professional working environment.
  • Opportunities for ongoing training and career development.

Job Types: Full-time, Permanent

Pay: £26,000.00 per year

Benefits:

  • Company pension

Work Location: In person

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