Facilities Manager

Join us at the heart of North Yorkshire's woodland magic at Cropton Forest

• Location:Cropton (Pickering)
• Salary: £31,000 to £33,000 per annum
• Working Hours: Full-time, 40 hours per week
• Days of Work: Shifts vary Monday to Sunday on a rolling rota.

We have an exciting opportunity for a Facilities Manager to join our friendly Cropton team Be a part of creating special escapes in one of North Yorkshire's most beautiful forest locations, developing your skills while ensuring our cabins are beautifully prepared for every guest.

Nestled in a picturesque woodland meadow at the heart of Cropton Forest, our cabins offer a peaceful retreat surrounded by nature. Whether you're an adventurer, a nature lover, or a stargazer, Cropton provides the perfect backdrop to work, grow, and help our guests make unforgettable memories.

Your Responsibilities:

As a Facilities Manager, you will play a vital leadership role, ensuring the smooth running, maintenance, and presentation of our location. Your responsibilities will include:

• Team Leadership: Lead, support, and motivate the Facilities Team, ensuring they deliver excellence across all areas of maintenance and presentation.
• Operational Management: Oversee day-to-day maintenance of cabins, hot tubs, and facilities, ensuring everything is in excellent working order.
• Health & Safety: Ensure all Health & Safety processes are followed, recorded, and that all team members are fully trained and compliant.
• Quality & Standards: Carry out audits and inspections, ensuring all facilities meet our high standards of safety and presentation.
• Training & Development: Provide coaching and performance reviews, building a skilled and motivated team.
• Guest Experience: Proactively manage guest feedback via our "Tableau" platform, using insights to improve and enhance guest satisfaction.
• Planned Maintenance: Manage the maintenance tracker, ensuring all equipment is serviced regularly and within budget.
• Financial Management: Oversee departmental budgets and collaborate with the management team to maximise efficiency and revenue opportunities.
• Leadership Support: Act as Duty Manager and deputise for the General Manager when required.

Your Skills & Experience:

We're looking for an organised, proactive, and hands-on leader who thrives in a dynamic environment and takes pride in delivering excellence.

• Proven experience managing teams and budgets, ideally within maintenance or facilities management.
• A full clean UK driving licence and access to a vehicle.
• Strong leadership and communication skills with the ability to inspire your team.
• Excellent problem-solving abilities and the confidence to handle high-pressure situations.
• A positive, can-do attitude with a willingness to get stuck in and lead by example.
• A passion for the outdoors and motivation to work in all weather conditions.
• Strong attention to detail and a commitment to maintaining high standards for our guests.
• Resilience, adaptability, and a focus on results, ensuring our cabins are pristine and our guests experience the perfect Forest Feeling.

Who Are Forest Holidays?

We're a Certified B Corp, recognised as a force for good. Our holidays are good for people and the planet. We're a team of 800, stewards of 244.5 hectares of forest, managing the land for conservation and creating beautiful spaces for people to stay. Our tucked-away cabin locations are thoughtfully placed to let guests discover the wonders of nature and embrace the Forest Feeling.

Why Join Us?

As a valued member of our leadership team, you'll enjoy a range of benefits:

• Generous holiday allowance – Take the time you need to recharge
• Performance-based bonuses – Earn a bonus when customer service targets are met
• Social events and awards evenings – Celebrate success with your team
• Pension scheme – Secure your future with our company pension
• One full paid day to volunteer – Give back to a cause you care about
• Subsidised meals – Discounted food when working on location
• ❤‍ Wellbeing events & activities – Focus on your mental and physical wellness
• Save on breaks – Enjoy up to 20% off. Friends and family also receive 15% off.
• Hundreds of discounts – Save on top brands across the UK

Reasonable Adjustments: We're all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.

Click 'Apply' now to begin your adventure with us at Cropton Forest (North Yorkshire). Don't miss this incredible opportunity