Store Manager

7 days ago

New South Wales, United Kingdom Kotara Full time £55,000 - £90,000 per year

You've seen the headlines. You've heard the hype. The Reject Shop is now part of global retail leader Dollarama, and we're preparing for a major transformation in 2026. With store conversions, a refreshed customer experience and plans to grow to 700 stores, we're building strong teams now to lead the change.

Kotara is part of that journey, and we're looking for a hands-on Store Manager to take the lead. This is your chance to step into a leadership role now and help shape the future of The Reject Shop. You'll bring energy, purpose and a people-first mindset to your store, while driving operational excellence and building a team that's ready to deliver great results and embrace what's ahead.

What you'll be doing:

  • Lead from the front and create a high-energy, inclusive culture where your team feels empowered and customers feel welcomed
  • Be hands-on in your approach, supporting your team on the floor and setting the standard for service and execution
  • Drive store performance through strong operational execution and achieving sales targets
  • Champion customer service and ensure every customer walks away with a great experience
  • Develop and inspire your tam to grow into confident, capable retail leaders
  • Keep it safe by ensuring your team and store operate in a safe and supportive environment
  • Problem-solve day-to-day challenges with confidence and calm

What you bring:

  • Proven leadership experience in a retail or customer-focused role
  • A natural ability to motivate and influence — you get the best out of people
  • Strong communication and organisational skills
  • A passion for customer service and team development
  • A solutions mindset and the drive to get things done

What we offer:

  • Competitive salary plus annual bonus (up to 10% of your salary)
  • Team Member discount for you and your immediate family
  • Work-life balance with a rotating roster, work only 1 in 3 weekends and flexible work options
  • Paid parental leave for primary and secondary caregivers
  • Employee Assistance Program (EAP) offering free, confidential support for you and your family
  • Instant access to your pay with Humanforce Thrive
  • Be part of a supportive, inclusive and fun culture where your wellbeing matters

Ready to lead the change? Apply now and be part of the journey.

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