Maintenance Manager

Job Ref: CG12139

Branch: Cairn Hotel Newcastle

Location: Cairn Hotel Newcastle, Newcastle Upon Tyne

Salary/Benefits: £29,355pa + Cairn Staff Rate + Other Benefits

Contract type: Permanent

Hours: Full Time

Hours per week: 40

Posted date: 27/10/2025

Closing date: 29/11/2025

Hospitality Starts Here – Build Your Future with Cairn Group

Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn Group is a place where you can build a career, you're proud of.

About the Role:

As Maintenance Manager at Cairn Group, you'll be the guardian of our building—making sure everything from light fittings to heating systems are working perfectly to ensure guest comfort and team efficiency.

You'll take charge of all aspects of property maintenance, health and safety compliance, and preventative planning, managing service contracts and keeping organised records to ensure we operate to the highest standards.

Whether responding to guest issues, leading your team, or managing external contractors, you'll be a visible and proactive leader who keeps everything running like clockwork, while contributing to a safe and welcoming environment for all.

About You:

• A Hospitality Hero – You know the behind-the-scenes work matters and take pride in delivering a safe, high-standard environment.
• A Service Superstar – You respond quickly to problems and take a solutions-first approach to every task.
• A Team Player – You lead and inspire your team while also building effective relationships with external contractors.
• Cool Under Pressure – You keep calm and focused when urgent issues arise and prioritise tasks effectively.
• A Polished Professional – You maintain records, manage contractors, and uphold strict compliance with all safety standards.
• Proactive Organised – You're detail-oriented, cost-aware, and capable of creating and managing maintenance plans.
• Technically Skilled – You have knowledge across building systems, maintenance procedures, and ideally hold a trade qualification.

About Us:

Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.

At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.

Benefits:

• Get Paid in Real-Time or build savings with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, build savings and get expert financial tips—all in real-time.
• Stay, Relax and Recharge: Enjoy discounted stays across all our venues. Treat yourself or bring your friends and family along for a well-earned break.
• Delicious Discounts: Indulge a little with discounts on food and drinks across our hotels, bars and restaurants.
• Spa Discounts: Self-care matters Treat yourself with exclusive wellness offers at our spas and leisure clubs.
• Retail, Cinema Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out.
• Rise with Us: From apprenticeships to leadership programmes, we support you to grow and reach your career goals.
• Superstar Awards: Your hard work deserves the spotlight Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
• Long-Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank-you for your commitment.
• Recommend a Friend: Bring great people into the team and earn a bonus when they join
• 24/7 Support: We're committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
• Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.
• Pension Scheme: Plan for your future with your pension plan, designed to help you build long-term security.
• Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year

This hotel from the Cairn Group is ideally located, as it's situated in the lively area of Jesmond and is also just a mile away from Newcastle and its huge selection of high-street shops and enthralling nightlife scene.

We offer high-quality accommodation, no matter if you choose a small, standard or executive room.

Benefits

Cairn Group Staff Discount Scheme

Retail and travel discounts

Recruit a friend Scheme

Induction and training programme

Star of the Month Golden Ticket Award

Pension scheme

Cairn Academy' Training Development Opportunities

Cycle 2 work scheme*

(* Applies to positions above minimum wage)