Governance Manager

The primary focus of the role is to ensure that we are providing best in class standards of corporate governance for the Teachers' Pension Scheme and that we are constantly seeking improvements in that framework to meet our mission of being an exemplar for public sector pension schemes.

Within this role you will take ownership of Client reporting and governance arrangements. The role will include supporting the Head of Governance and Risk in governance arrangements and being a key contact for resolving client queries.

**Please note this role will be working on an account that is expected to transfer to a new provider under TUPE in May 2026.

** There will be occasional travel to Darlington no more than once a month.

Job title:

Governance Manager

Job Description:

What you'll be doing:

• Support in the provision of the contractual governance structure including overseeing the production of reports; monitoring performance against agreed actions; and delivering management information to stakeholders

• Facilitate with queries in relation to the TP Contract and monitor key contractual scheme events to ensure completion.

• Manage the processes for any audits of the TP Operation and specifically those required for the production of the annual report and accounts.

• Be the key contact for legal and regulatory breaches including root cause analysis and reporting to the Client (including disclosure breaches and data security breaches). Monitor completion of agreed actions to ensure continuous improvement.

• Liaise with internal partners to support resolution of Client queries, contractual issues and risks.

• Manage relationships with stakeholders, including regulatory reporting.

• Take ownership of the TP Secretarial services, preparing meeting papers, monitoring compliance with agreed actions and organising and chairing regular meetings.

• Provide information as and when required to DfE and the TPS Pension Board.

• Maintain and update the Business Continuity and Disaster Recovery Plans, facilitating annual testing and embedding awareness throughout the Governance and Risk team.

• Provide advice and guidance to the business and the Client with regards to data protection, governance and risk.

• Oversight and approval of invoicing as per the contract.

• Ownership of the TP contract amendment process.

• Key client contact for ad hoc queries and requests.

What we're looking for:

• Knowledge of Teacher's Pensions is beneficial however if you don't have this we will also consider a background in governance and risk.

• Developed written & verbal communication skills

• Forward thinking, innovative and can drive effective change

• Understanding of developing strategy

• Proactive and positive attitude, focussed on the client, members and other stakeholders

• A flexible approach to work at all times and a commitment to drive delivery of solutions within deadlines

• Experienced manager who can adapt to cultural and organisational change

• Ability to work calmly and effectively under pressure

• Stakeholder management skills

About Capita Pensions Solutions:

At Capita Pension Solutions (CPS), we create and implement resilient and responsible pension strategies to help your organisation and your people look forward to a more secure financial future. From pensions administration and consultancy, to the latest technology and engagement techniques, we help ensure sustainable investments which support your success. Join us and discover better ways to engage with and value today's employees.

What can we offer you?

In this role, you would have the opportunity to add real value from the outset and support the success of the team. We also believe in offering flexible working solutions that suit your needs, whether that's from home, from your nearest Capita office.

• Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

What we hope you'll do next:

Choose "Apply now" to fill out our short application, so that we can learn more about you.

At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.  Also Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at  . 

#LI remote

Location:

Home-Based - GBR

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

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