Hospitality Supervisor

Hospitality Supervisor

This role is eligible for the Campus Services New Starter Bonus* (£1,000) and Campus Services Refer a Friend bonus.

Join our vibrant West Hospitality team at the University of Bath as a Hospitality Supervisor. We provide a dynamic hospitality service delivering catering for meetings, events, and conferences across the University campus.

The ideal candidate will have excellent organisational skills, ensuring all deliveries are prepared and dispatched on time to multiple campus locations throughout the day. You'll supervise and work as part of a team to deliver outstanding service and maintain high standards. Teamwork is at the heart of everything we do, and the supervisor plays a key role in driving the success of the service.

Key Responsibilities

• Training team members
• Rota management
• Adhering to financial regulations and health and safety/food hygiene standards
• Opening and closing shifts
• Setting up and providing a first-class service for catering events and functions

The role will be supported by junior staff who you will supervise and guide as well as by on-site managers who will promote your own personal development and growth. Full role details are included in the job description.

This term-time role is 30 hours per week, working 42 weeks of the year. Typical non-working weeks would be based around Christmas, Easter, and August – giving you a great work-life balance.

We're looking for someone who:

• Has experience of supervising and excellent standards of customer service in a customer-focused environment
• Can provide team members with operational training
• Has knowledge of relevant health and safety regulations and licensing laws
• Works well as part of a team and can remain calm under pressure during peak periods

This role is offered on a part time basis, working 30 hours per week.

For an informal discussion about the role please contact Sarah Stevens (Deputy Hospitality Operations Manager) on , however please ensure that you submit your application through the university website.

Campus Services New Starter bonus*. In addition to the great benefits Campus Services' offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months' probation. Please note this bonus is pro rata for part time positions.

This role is also eligible for the Campus Services Refer a Friend bonus*. If a University staff member has 'referred' you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying you select 'Campus Services Employee Referral' when answering the question 'Where did you learn of this job?' and email the name of the person who referred you.

• Both bonuses are subject to terms and conditions.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Bath
• Local discounts and more
• A family-friendly workplace
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.