Duty Manager

Salary

The starting salary will be from £28,031 to £31,236 on Grade (D), depending on qualifications and experience.

Contractual hours

36.5

Package

Generous holiday allowances, flexible working, pension scheme.

Job category/type

Admin, Professional, Managerial

Date posted

18/11/2025

Job reference

Y43654

Education and Academic Support: Sport

This full time post is available immediately on a permanent term basis.

Please note, this is a campus based role.

About the role

This role will assist the Operations Manager in delivering high operational standards throughout the University of Exeter Sports Office, ensuring it is run in an efficient and professional manner. As well as being responsible for the day-to-day management and operation of the facility.

About you

You'll be a proactive and reliable team player with a passion for delivering excellent customer service and ensuring smooth day-to-day operations. Confident in leading and motivating staff, you'll bring strong communication skills, a flexible approach to shift work, and the ability to stay calm under pressure. With experience in the leisure or sports industry, you'll have an eye for detail, a hands-on approach, and the enthusiasm to help create a welcoming, safe, and high-quality environment for all users.

Please ensure you read the Job Description and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world's most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).

We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City

Our Equality, Diversity and Inclusion Commitment

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

We are proud signatories of the Armed Forces Covenant and welcome applications from service people.

Benefits

We offer some fantastic benefits including:

• 39 days leave per year
• options for flexible working
• numerous discounts at leading retailers
• onsite gyms on all of our campus' and a cycle to work scheme
• sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay) and a Fertility Treatment Policy
• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information

For an informal discussion about the role, please contact Harry Anderson-Brown. Email: h.a.j.anderson-