Customer Assistant

2 weeks ago

London, Greater London, United Kingdom Marks and Spencer Full time £25,000 - £40,000 per year

All the details
Working Pattern:
Week1:
Sunday- 09:00-17:00
Monday- 08:00-16:00
Tuesday-08:00-16:00
Thursday-08:00-16:00
Friday-08:00-16:00
Week 2:
Monday
Tuesday
Wednesday
Friday
Saturday
Interviews to take place in M&S Watford Academy, 91 High Street, WD17 2DH
Customer Assistant Learning

To support the Academy Team Manager and Learning People Support Partner to deliver an outstanding academy learning service at all levels.

Accountabilities:
Develop remarkable people

Support coordination of all development programmes including employability schemes for customer assistants

Plan, coordinate and deliver all My Welcome Customer Assistant Inductions in line with regional demand across the academy and Regional My welcome hubs

Ensure all regional learning hubs and the academy facilities are maintained to a high standard

Ensure all colleagues learning within an academy have a brilliant welcome and learning experience at all times

Offer exceptional levels of service to all colleagues and visitors across the academy

Delivering regional buddy upskilling where required

Deliver upskilling to Induction facilitators in standalone hubs where required

Listen and act on colleague feedback to make this a great place to work , with the support of BIG

100% accurate execution

Support in coordinating and facilitating where required, business and regional sessions e.g. Product Academy

Build key stakeholder relationships across Centre of Expertise, externally and Region

Utilise digital tools to manage academy learning capacity

Drive high performance

Act as subject matter expert for onboarding and My Welcome

Support the delivery and completion of Compliance Learning across the region

Takes the initiative to suggest solutions and ideas to issues to drive continuous improvement

Technical Skills/ Experience:
Digitally confident with programmes such as Microsoft Teams, Word, PowerPoint and Excel

Comprehensive knowledge of customer shopping channels

Good level of product knowledge and services across the store

Up to date knowledge of the commercial operation and brilliant basics

Good level of digital capability and use of digital tools and applications

Adapting to change

Ability to learn new ways of working quickly and be able to deliver relevant information

Able to confidently deliver information in a public forum and ensure attendees' understanding

Key Relationships and Stakeholders:
External Candidates

Colleagues

Store Leadership

Regional People Team

BIG

  • Customer Assistant

    2 weeks ago

    London, Greater London, United Kingdom Marks and Spencer Full time £1,385 - £30,000 per year

    Customer Assistant - Fashion, Home & Beauty - Colliers Wood,SummaryCustomer Assistant - Fashion, Home & Beauty - Colliers WoodAll the detailsCustomer Assistant - Fashion, Home & Beauty - Colliers WoodJoin our team at M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll become a champion of our stylish products, on-trend designs,...

  • Customer Services Assistant

    6 days ago

    London, Greater London, United Kingdom SSP Full time £10,400 - £52,000 per year

    Customer Service Assistant for East Midlands Trains (EMT) at St. Pancras Station.Pay Rate: £12.95 per hour.Hours: Full Time (40 hours).Shifts: Rotational shifts between 5am and 11pm, including some weekends.Due to some responsibilities within the Customer Service Assistant role, applicants will need to be 18 years of age or over to perform certain...

  • Customer Assistant

    1 week ago

    London, Greater London, United Kingdom Marks & Spencer Full time £20,000 - £28,000 per year

    DescriptionWork PatternTuesday 09:00-14:00Friday 14:00-22:00Saturday 14:00-22:00Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you'll become a champion of our stylish products, on-trend designs, and exceptional customer service. We're looking for passionate and fashion-forward individuals who are excited to dress the...

  • Customer Assistant

    1 week ago

    London, Greater London, United Kingdom Marks & Spencer Full time £20,000 - £25,000 per year

    DescriptionWork PatternSunday Tuesday Join our team at M&S as a Customer Assistant in our Bakery section, where you'll become a champion of our delicious baked goods. We're seeking passionate individuals with a love for baking and a deep understanding of bakery products to deliver fresh perspectives every day.You'll be a brand ambassador who's ready to...

  • Customer Assistant

    1 week ago

    London, Greater London, United Kingdom Marks & Spencer Full time £12,000 - £25,000 per year

    DescriptionWork PatternTuesday 09:00-17:00Thursday 09:00-17:00Friday 14:00-22:00Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you'll become a champion of our stylish products, on-trend designs, and exceptional customer service. We're looking for passionate and fashion-forward individuals who are excited to dress the...

  • Customer Assistant

    2 weeks ago

    London, Greater London, United Kingdom Marks and Spencer Full time £18,000 - £25,000 per year

    All the detailsWork PatternMonday 14:00 - 20:00Tuesday 14:00 - 20:00Wednesday 14:00 - 20:00Saturday 13:00 - 19:00Join our team at M&S as a Customer Assistant in our Foods section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service. We're seeking passionate individuals who take pride in their...

  • Customer Assistant

    2 weeks ago

    London, Greater London, United Kingdom Marks and Spencer Full time £25,000 - £35,000 per year

    All the detailsThis is a part time, early morning contract, working from 6am over weekdays and weekends, a full work pattern will be discussed at interview.Candidates that successfully reach the interviewing stage will be invited to attend an Assessment Centre at the M&S Marble Arch store.Join our team at M&S as a Customer Assistant in our Food section,...

  • Customer Assistant

    1 week ago

    London, Greater London, United Kingdom Marks & Spencer Full time £18,000 - £22,000 per year

    DescriptionWork PatternMonday 17:00-22:00Wednesday 09:00-17:00Friday 09:00-17:00Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you'll become a champion of our stylish products, on-trend designs, and exceptional customer service. We're looking for passionate and fashion-forward individuals who are excited to dress the...

  • Customer Assistant

    1 week ago

    London, Greater London, United Kingdom Marks & Spencer Full time £18,000 - £22,000 per year

    DescriptionWork PatternSunday 12:00-19:00Friday  14:00-22:00Saturday 12:00-20:00Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you'll become a champion of our stylish products, on-trend designs, and exceptional customer service. We're looking for passionate and fashion-forward individuals who are excited to dress the...

  • Customer Assistant

    1 week ago

    London, Greater London, United Kingdom Marks & Spencer Full time

    DescriptionWork PatternWednesday 13:00-21:00Thursday 09:00-17:00Friday 11:00-19:00Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you'll become a champion of our stylish products, on-trend designs, and exceptional customer service. We're looking for passionate and fashion-forward individuals who are excited to dress the...