Sales Advisor

5 days ago

London, Greater London, United Kingdom Stellar Global Full time £28,080 per year

We are looking for a driven full time Sales Advisor with a passion for people and technology to join our amazing team at Samsung, Selfridges, London

We offer:

- full time permanent role

- £28 808 annual salary

- commission

Overall purpose of the role:

As a Sales Associate  you will be working in a diverse and knowledgeable Experience Team to ensure we deliver exceptional customer service at Samsung Selfridges. Reporting into the Management Team, your role will be focused on ensuring that every customer entering the store enjoys a memorable, personalised experience, whilst developing your specialist skills to deliver top-tier product demonstrations. 

Key Accountabilities:
  • Provide exceptional customer service in line with company standards
  • To deliver a successful execution across all KPI's, these can range from NPS, Commercial Targets  and more
  • Effectively working alongside team members
  • Supporting Samsung projects - Click & Collect 
  • Supporting with Samsung events and providing detailed, interactive and engaging tours of the Samsung Harrods  Space
  • Embrace values- Stay curious, Be can do, Own it and Work Smart
Personal Specification (Knowledge/experience)
  • Ideally experienced in luxury or high-end retail 
  • Passion for technology 
  • Driven and self-motivated 
  • Well organised and accountable for all responsibilities 
  • Experience in sales and/or customer service  
  • A natural people-person, with exceptional communication and presentation skills, for one-on-one or group interactions
  • A true advocate for the brand, able to understand and define every customer's specific needs and interests, and encourage them to be excited about the potential the brand's products can offer in their lives - embedding a tangible sense of loyalty in every interaction
  • An energetic, friendly and outgoing individual who values learning and knowledge
  • Professional, and a team player - able to work as part of a diverse and varied team, collaboratively, always seeking to achieve the best possible results against KPIs, together
What do we offer:
  • Full time role, 40hrs per week, fully flexible
  • £28 808 annual salary
  • Samsung work phone
  • Discount at Samsung members only website
  • 21 days annual leave + Bank Holidays
  • Health cash plan via Medicash
  • Great staff benefits such as generous commission
£28,808 - £28,808 a year

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