Business Support Administrator

Req ID: 1955

Full-Time/Part-Time: Full-Time

MM is a global leader in consumer packaging. The Group provides packaging solutions for cartonboard and folding cartons with an attractive offer in kraft papers, uncoated fine papers, leaflets and labels. MM promotes sustainable development through innovative, recyclable packaging and paper products.

Our heart beats for talents - be one of them

We are seeking a versatile and hands-on Office Administrator to manage our daily administrative functions. The ideal candidate will be the backbone of our office, providing essential support across a wide range of tasks. You will be the welcoming face and the efficient heart of our office. This is a vital role that combines front-of-house customer service with essential administrative tasks to ensure the smooth day-to-day running of our operations. You will be responsible for creating a positive first impression for all visitors and callers while providing crucial support to the team, with a particular focus on purchase ledger activities, order processing, supplier management, and data extraction. You will be a key point of contact for both internal staff and external suppliers.

Key Responsibilities:

• Act as the first point of contact for visitors, clients, and all office enquiries,
• Manage meeting room bookings, ensuring rooms are prepared with necessary equipment and refreshments.
• Receive and sign for deliveries and couriers, notifying staff promptly.
• Manage incoming and outgoing post and couriers.
• Issue visitor passes and manage site access in line with company security procedures.
• Handle general office correspondence, including emails and letters, taxi bookings, and other travel arrangements
• Maintain office filing systems (both electronic and paper-based), ensuring they are accurate and up-to-date.
• Process purchase orders for goods and services in line with company procedures.
• Liaise with suppliers to obtain quotes, negotiate prices, and build strong relationships.
• Manage the company's stationery, kitchen, workwear and other office supply inventories, placing orders to ensure stock levels are maintained.
• Coordinate with department heads to understand their purchasing needs.
• Process all supplier invoices, ensuring they are accurately coded, authorised, and filed ready for payment.
• Reconcile supplier statements and resolve any discrepancies promptly.
• Assist with the company's purchase ledger function.
• Support the finance team with basic bookkeeping tasks using appropriate software.
• Manage company employee expense claims, checking for compliance and accuracy.
• Responsible for the completion of all Job Cost Auditing processes.
• Process the transfer of job costs from the Shop Floor Data Capture into the Vision costing application.
• Ensure issues identified are raised with the relevant Departmental/Shift Managers or Customer Service Team.
• Actively support Company improvement initiatives and provide support to the management team with ad-hoc projects and tasks as required

Person Specification:

• Proven experience in an office administration role.
• Experience in managing the full ordering cycle, from raising POs to dealing with suppliers.
• High proficiency in Microsoft Office Suite (especially Outlook, Word, and Excel).
• Superb organisational and time-management skills, with the ability to multitask and prioritise effectively in a fast-paced, varied workload environment.
• High level of accuracy and attention to detail.
• A proactive, "can-do" attitude and the ability to work both independently and as part of a team with a keen eye for detail.
• Discretion and confidentiality when handling sensitive information.
• Clear and effective communication
• Analytical thinking & Reasoning
• Problem solving
• Excellent literacy & numeracy skills

Our Offer
Hours of work:

• This is a day shift position working 37.5 hours per week on site.

We offer you a workplace in a stable environment at an international company that is an industry leader. In addition, interesting tasks with a high degree of management scope in a team that lives our values of responsibility, performance, and passion daily.

Moreover, we offer individual development opportunities, a wide range of MM-Academy training courses, we also offer:

• Pension scheme
• Competitive salary
• On-site car parking
• EyeCare Vouchers
• Help at Hand

MM is built on diversity. Our ambition is to build an inclusive culture where diversity is celebrated, and everyone feels safe, respected, valued, and empowered to thrive as part of a winning and engaged team.

As part of our recruitment process, you will be required to provide evidence of your right to work in the UK. Documentary evidence will be requested at the interview stage.
Interested? We look forward to receiving your CV.

Your Talent Advisor:

MM Packaging UK Limited

Sushil Kaur Suri