Sales Support Coordinator

2 weeks ago

Perth, Perth and Kinross, United Kingdom Universal Business Team Full time £30,000 - £35,000 per year

Sales support Coordinator

Location: Perth, Scotland (Office-based)
Salary: £30,000–£35,000 (DOE) + Bonus Scheme + Benefits

Hours: 07.00am - 3.30pm or 08.00am - 4.30pm.

Are you a proactive organiser who thrives on keeping things moving behind the scenes? Do you enjoy being the go-to person who ensures clients are responded to, quotes are tracked, and teams stay accountable?

If this sounds like you, a respected specialist in healthcare furniture projects is looking for a Sales Support Coordinator to join their growing team. This is a pivotal role supporting two Area Sales Directors and the wider sales function, helping them stay focused on building relationships and winning work.

About the Company

This family-run business delivers fitted furniture solutions for hospitals and healthcare environments across the UK, they're known for their respectful, inclusive culture and long-term growth plans. The environment is friendly, light-hearted, and values-driven, with a strong emphasis on teamwork and strategic development.

What's the role about?

As Sales Support Coordinator, you'll be the engine behind the sales team's success:

  • Manage incoming client enquiries and coordinate timely responses with estimating and project teams.
  • Prepare and track quotations, ensuring accuracy and consistency.
  • Own CRM updates (Salesforce), keeping client data and pipeline visibility sharp.
  • Manage follow-up communications with clients to confirm receipt, clarify requirements, or capture feedback.
  • Schedule client calls, discovery sessions, and site visits as needed.
  • Assist with basic sales analytics, such as conversion tracking and enquiry response metrics.
Requirements

You'll bring:

  • Proven experience in sales coordination, customer service, or commercial support.
  • Strong organisational skills and attention to detail.
  • Confident using CRM systems (Salesforce preferred) and Microsoft Office.
  • A proactive, adaptable mindset — able to hold others accountable with tact.
  • Experience of project-based industries is preferred but not essential.
Benefits
What's in it for you?
  • Salary - £30,000 - £35,000 (DOE)
  • Time Off – 33 days holiday (including Christmas shutdown), plus your birthday off.
  • Tenure Rewards – Extra holiday every 2 years (up to 5 days).
  • Health & Wellbeing – Optional health insurance and death-in-service benefit.
  • Company Bonus Scheme – After probationary period
  • Culture – Family-oriented, respectful, inclusive, with quarterly team events

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