Sr. Manager Operations Management

5 days ago


USAMANorthamptonPrince, United Kingdom L3Harris Full time $120,000 - $200,000 per year

Job Title: Sr Manager, Operations Management

Job Code: 29532

Job Location: Northampton, MA

Schedule: 9/80

Job Description: 

The Sr Manager of Operations for the Undersea Systems Northamton location will serve as the Site Operations Lead responsible for all strategic and daily execution of the operations function, including 10 supervisors, 60 touch labor (Union employees) and 40 support personnel executing Shop Operations, Manufacturing/Industrial Engineering, Production Planning, Quality Assurance, Continuous Improvement, EH&S, and Facilities for all programs/contracts within the business. The businesses core bsuiness is the assembly and test of complex electro-optical systems, including critical optical alignments using laser alingment stations and collimators,  manufacture/dress of cables, and electronics assembly/test.  This individual will report directly to the Undersea Systems Operations Division leader and have dotted-line reporting to the Site General Manager.

Essential Functions:

  • Lead multi-disciplinary operation in manufacturing, quality, continuous improvement and EH&S
  • Develop and implement strategies to meet cost, quality, delivery, customer satisfaction, EHS, and continuous improvement commitments
  • Develop a world-class operations team through staffing, training, and talent management initiatives while serving as a role model for integrity, inclusion, and diversity
  • Drive employee engagement through:
    • Leader of standard work
    • Factory GEMBA walk process
    • Quality improvements and zero defect strategies
    • Comprehensive, proactive safety initiatives
    • Lean deployment
    • Mistake Proofing / Poke Yoke
    • 5S+1
    • Total Productive Maintenance (TPM)
    • Value Stream Mapping (VSM)
  • Maintain responsibility for succession planning, organizational and talent development
  • Facilitate Operations, Manufacturing and Quality participation in design development to identify and address manufacturability, testability and inspectability issues
  • Collaborate with Program Management, Supply Chain, and other functional organizations across the Site
  • Responsible for monitoring, assessing, establishing plans to achieve, and presenting status of functional Strategic Goals and operational Metrics as approved by leadership
  • Lead the organization in the development and implementation of operating philosophies and business strategies
  • Develop, implement and sustain success metrics, incorporating best practices, and effectively communicating improvements
  • Effectively manage behavior, performance, and key deliverables across a matrix organization 
  • Develop and manage operational budgets, ensuring cost efficiency and adherence to financial goals.
  • Oversee the allocation of resources, including human resources, equipment, and materials, to optimize operations.
  • Ensure that strategic plans are executed efficiently, monitored, and adjusted as needed to meet goals
  • Provide leadership and direction to operational teams, fostering a positive and productive work environment.
  • Ensure that employees are well-trained and professional development opportunities are available.
  • Address and resolve workplace conflicts and issues to maintain a high level of team morale and performance.

 Qualifications: 

  • Bachelor's Degree with a minimum of 12 years of prior related experience. Graduate Degree with a minimum of 10 years of prior related experience. In lieu of a degree, minimum of 16 years of prior related experience.
  • Ability to obtain a US Secret Clearance which requires US Citizenship
  • Experience in an manufacturing environment and Operations function leadership role with in-depth knowledge and understanding of manufacturing methods, lean methodology, production planning, quality management systems
  • Fundamental knowledge in EHS to drive zero injury plans with a proactive approach
  • Extensive experience in Shop Floor Management of electronics, fabrication, or related commodities/processes
  • Working knowledge and experience in Earned Value Management and/or comprehensive estimate-at-complete (EAC) establishment and analysis
  • Working knowledge and experience in manufacturing labor standards (hours-per-unit) establishment and analysis

Preferred Additional Skills:

  • Advanced degree in management
  • Experience in the following fields of Operational Excellence:
  • Understanding of lean principals around pull systems, mix/max controls, etc.
  • One Piece Flow or Pull System manufacturing flow
  • Root Cause Corrective Action (RCCA)
  • 5S+1 Visual Factory
  • Sales Inventory and Operations Planning (SIOP)
  • Gemba implementation
  • Demonstrated MRP/MES System adherence
  • Knowledge of ISO9001:2015; AS9100D and QMS adherence
  • Knowledge of Advanced Product Quality Planning and other proactive quality tools
  • Experience deploying proactive safety initiatives to drive zero injuries
  • Aerospace & Defense electronics experience, mixed model factory experience a plus
  • Experience working in a matrixed organization
  • Exceptional problem solving skills
  • Strong experience implementing a metric driven approach across all Operations functions
  • Proven ability to identify performance issues and implement the necessary changes in a timely and effective manner
  • Ability to thrive in a dynamic environment
  • An effective communicator at all levels of the organization
  • Exceptional communication and presentation skills
  • Demonstrated ability to build stable, effective teams and create followership


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