Delivery Coordinator, Corporate Actuarial, Valuation

Job Title
Delivery Coordinator, Corporate Actuarial, Valuation

Job Description
The Team
Pacific Life Re has completed the planning and mobilisation of
Unify
, a large-scale global digital transformation programme focused on modernising our back office. Now in execution mode through to 2027, the programme marks the start of an exciting delivery phase for Corporate Actuarial—driving the shift towards more automated and efficient processes. As part of this transformation, we have established a brand-new global Valuation Team to help realise these goals.

The newly formed global Valuation Team at Pacific Life Re is responsible for the actuarial valuation of our diverse lines of business and global markets. The team will run and validate our integrated Tyche actuarial models to deliver insights across PL Re. They will support our long-term growth by implementing new business, continuously improving processes and specifying and testing future model changes and changes to their supporting systems, working closely with our Actuarial Systems Team who develop and maintain the models and other delivery partners on supporting systems. The team is a key part of PL Re's Divisional Business Services, interacting with Corporate Actuarial, Operations, Finance, R&D, and Pricing teams.

Role Overview
The Delivery Coordinator will be proactive and detail oriented. They will be excited to support our Corporate Actuarial Valuation Team to enable the smooth delivery of actuarial activities across a quarterly reporting cycle. To be successful, they will be effective at tracking complex defined plans across a global team, managing the resource allocation against defined activities and production of inputs for committees. There will be involvement with other ad hoc tracking and general support alongside the escalation of risks and issues in relation to delays on plans and allocation of the team.

About You
As the Delivery Coordinator you will have proven experience in a project support or delivery co-ordination role. Ideally, you will have experience of working with finance, actuarial or technical functions.

You will have experience in organising incoming requests to ensure agreed upon activities are absorbed by the Valuation team. You will have experience communicating with teams to receive and consolidate updates for pre-defined plans and you will be well versed in supporting resource allocation across a large team.

You will have excellent organisation skills and a structured, methodical way of working so that information and activities within the team are managed in a controlled way. You will be comfortable communicating and have a clear communication style.

You will be passionate about the delivery lifecycle and supporting best practice ways of working to ensure a robust governance structure is adhered to.

You will understand the importance of quarterly reporting cycles, which is critical due to the fast-paced nature of reporting and the need for control and rigor of figures and deadlines. General awareness of Actuarial and Finance terminology would be beneficial for this role.

Role Responsibilities
The Delivery Coordinator will monitor progress against a defined working day timetable and escalate risks to delivery timelines. Maintain and manage resource and activity allocations and provide general support to the Delivery Lead by maintaining information coming in and out of the team to enable effective decision making and proactive resolution which will ultimately support the smooth running of the Valuation Team and hand offs to other functions.

• Perform daily monitoring during quarterly reporting cycles.
• Responsible for maintaining a central repository of lessons learned to inform future reporting cycles.
• Capture change control of the master timetable to ensure teams are aware of changes to the daily timetable from the previous cycle.
• Responsible for the organisation and drafting of materials for forums with senior stakeholders including management information, dashboards and commentary.
• General support to coordinate inputs to and outputs from the team ensuring all are structured, controlled and managed.
• Responsible for tracking and organising the Valuation Team outputs from committees such as the agreed priority of activities.
• Maintain resource plans for a large team across concurrent activities, ensuring alignment with team capacity and business priorities. Responsible for raising concerns to the Delivery Lead over resource and activity allocation.
• Development and maintenance of a team skills inventory.
• Development and active maintenance, monitoring and follow up of logs to manage risks, issues, dependencies, questions and actions.
• Setup and management of a team mailbox.
• Support to set out the delivery approach for the Valuation Team and enforcement of the approach once it has been implemented.

Skills & Experience

• Minimum of 3 years' experience in a delivery co-ordination role within financial services.
• Strong experience using Excel, PowerPoint and Jira.
• Strong communication skills including a very clear communication style is essential.
• Experience managing multiple logs and concurrent tracking of activities is essential.
• Ideally, experience of working with finance or actuarial professionals.
• An understanding of delivery frameworks and ways of working (i.e. Waterfall, Agile) is desirable but not essential.

Working For Pacific Life Re
Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.

Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities.

Benefits (Only For Permanent And Fixed Term Employees)
Leave

• 25 days of annual leave with option to buy/sell more days
• Adoption and fertility leave
• Generous enhanced parental leave

Healthcare

• Comprehensive private insurance coverage for employee and dependents
• Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary
• Optical benefits

Savings & Retirement

• 15% combined employee/employer contributions

Wellness

• Subsidized gym membership
• Access to Employee Assistance Program
• Cycle to Work and Electric Car Salary Sacrifice Scheme
• Time off for volunteering
• Charitable matching of employee donations

As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Pacific Life Re Values
Please click here to view our company values