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Hotel Receptionist

2 weeks ago

Richmond TW UZ, United Kingdom The Petersham Hotel Full time £25,400 per year

The Petersham is a stunning privately owned lux hotel, proudly overlooking the River Thames and surrounding Petersham Meadows.

With 60 elegant bedrooms, an award-winning restaurant, and flexible meeting and event spaces, there is plenty on offer.

We are looking for a Receptionist to join our Front Office team at The Petersham.

The ideal candidate will possess the following attributes:

  • Good level of English
  • Be well presented and groomed
  • Be very well organised
  • Have exceptional time management skills
  • Be serious about pursuing hospitality as their chosen profession and ready to build their career

Key Job Responsibilities:

  • Welcoming all our guests in a highly professional yet friendly manner
  • Check-ins and check-outs
  • Maintain a high level of knowledge which will enhance the guest experience
  • Demonstrate a service attitude that exceeds expectations
  • Take appropriate action to resolve any guest concerns or complaints
  • Concierge assistance
  • Excellent guest relations

Skills & Experience:

  • Flexible and adaptable
  • High level of attention to detail
  • Demonstrate strong communication and interpersonal skills
  • Customer service experience

The Petersham provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Pay: From £25,400.00 per year

Benefits:

  • Company pension
  • Discounted or free food
  • On-site parking

Work Location: In person