Motorcycle parts/customer service assistant
2 weeks ago
Company Description
Bigmoto is the UK's fastest-growing online motorcycle dealership, offering a wide range of new and used motorcycles nationwide. With competitive pricing and flexible finance options for all credit profiles, aims to find solutions for every customer. The company is dedicated to providing exceptional service, including UK-wide delivery and detailed walk-around video requests for all bikes. Through its customer-focused approach, Bigmoto invites you to join their movement: #wearebigmoto.
Role Description
This is a full-time, on-site position located in Macclesfield for a Motorcycle Parts/Customer Service Assistant. In this role, you will be responsible for parts ordering, allocation and organisation. You will also be dealing with post sales inquiries by phone and email.
Qualifications
- Strong Customer Service, Customer Support, and Customer Satisfaction skills
- Effective Communication and Interpersonal skills
- Ability to provide practical solutions and handle queries with professionalism
- Basic knowledge of motorcycle parts and accessories is highly desirable
- Proficiency in problem-solving and maintaining an organized workflow
- Prior experience in a retail or customer-facing role is preferred
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