Elderly & Dementia Day Support Worker - Penketh

Job Role:
Elderly & Dementia Support Worker Days Full & Part Time Roles

Service:
Heathside
/
The Mews

Hours per week: 36 Hours per week
Salary:
£12.61 per hour

Location:
Penketh, Warrington

About Heathside And The Mews
We support older people and people with dementia in our residential homes, Heathside and The Mews, either as a permanent new home or for short respite breaks. Heathside is our 37-bedroom residential home with a cozy and homely feel, and The Mews is our 25-bed home with a light, modern airy feel. Heathside and The Mews are just next door to one another and collaborate on many fun activities and outings, but each offers a different living experience to the residents. You can read more about each home on our website.

One thing they have in common, though, is the high level of care provided. Our approach is entirely built around the people we support, and we don't believe in one-size-fits-all. Everyone we support is different, so we take the time to get to know them and create a bespoke support plan and personalise everything - even down to how they like their morning routine.

A Day in the Life of an Elderly & Dementia Support Worker
In this role, your days are as varied as the individuals you care for. At the heart of our approach is person-centered planning, tailoring support to meet the unique needs of each person in your care. Equipped with comprehensive training and the unwavering support of your team, you'll provide a wide range of assistance, from personal care, to being a friendly presence in their day, respecting their individuality, celebrating life histories and supporting people in doing what they enjoy. Your dedication and compassionate care will create a sense of safety and comfort, empowering individuals to live their best lives.

Our Employee Benefits
As a charity, we do what we can to show our teams that we value them and the life-changing work they do, so we offer the following:

• Welcome Bonus: You'll receive £500 as a warm welcome to the team. Not eligible if we pay to sponsor you to work in the UK
• Training and Development: We offer access to both in-house and accredited courses. We will cover the cost of your qualification, and on completing Level 2 or above, you'll receive a £150 bonus (with an additional £50 for passing the care certificate).
• Health and Wellbeing Support: offering health and wellbeing support including 24/7 access to GP.
• Blue Light Card and other discount schemes: We cover the cost of your card, unlocking various discounts for you. Enjoy discounts on childcare, shopping, and a wide range of online training courses.
• Night Enhancement: An additional £1 per hour enhancement for all hours worked between 8pm and 8am, whether regular contracted hours, bank hours, or overtime.
• Free Meals: Available to all staff working 12-hour shifts, ensuring you stay energized with a hot or cold meal.
• Refer a Friend: You can earn a £200 bonus for referring a friend who successfully joins WCL.
• Christmas Enhancement (Double Time): Enjoy double-time pay for allocated Christmas hours worked.
• Ongoing Technological Advancements: Benefit from our investment in new technology, including care plans and Rota apps, with full training provided.
• Get Paid As You Earn - With FlexEarn, you don't have to wait for payday. WCL gives you access to a portion of your earnings as soon as you've worked the hours. It's a great way to stay on top of your finances, cover unexpected costs, or just have a bit more flexibility with your money.

What We're Looking For
Although previous experience would be great, it's not essential, as all training and qualifications are provided on the job

At We Change Lives (WCL), we seek compassionate individuals who share our vision and values. You'll champion the rights, needs, choices, and dreams of our residents, making a positive difference in their lives. Dedication to embracing innovation, valuing each colleague's unique contributions, and fostering a supportive and empowering work environment, are all key to who we are at WCL. If you're driven to transform lives, you'll fit right in with us.

Job Description
Job Title:
Support Worker

Responsible to:
Service Manager

Responsible for:
The People We Support

Our Values
Supporting rights, needs, choices and dreams

Seeing the possibility to make a difference in all that we do

Being financially responsible and economically sustainable

Embracing new technology and innovation

Appreciating every colleague's contribution

Job Summary
To work under the direction of the Service Manager to meet the needs of the people we support, promoting an environment that provides high-quality, personalised care through individual consultation, continued development, and learning.

Key Responsibilities
Colleagues
Mentor new colleagues during induction to support high-quality care delivery

Participate in supervision, observation and appraisal processes

Provide effective communication including accurate written reports

Business
Follow WCL financial procedures

Act in line with the organisation's environmental and sustainability principles

The People We Support
Help maintain a caring environment aligned with best practice, guidance and legislative requirements

Contribute to clear and effective communication with all stakeholders

Deliver high-quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities and engagement)

Seek and share the views and preferences of the people we support

Promote high levels of satisfaction among people we support, families, colleagues and commissioners

Support the Service Manager with complaints and concerns following WCL policy

Maintain positive relationships with families, the community, and external partners

Understand and implement safeguarding procedures

Safeguarding
Complete Safeguarding of Vulnerable Adults and Mental Capacity Act training

Recognise and report safeguarding concerns appropriately

Health and Safety
As an employee, you must:

Take reasonable care of your own and others' health and safety

Cooperate with the employer to ensure compliance with legislation

Avoid misuse of equipment or systems provided for safety

Support the Service Manager in maintaining a safe environment

Data Protection
Respect confidentiality in line with the Data Protection Act 2018 and ISO27001

Use and share information only with authorised people and for authorised purposes

This job description is not exhaustive and may be amended to meet service needs.

Person Specification

Qualifications
Desirable:

A recognised health or social care qualification

Experience
Additional relevant training or qualifications

Essential:

Evidence of wanting to professionally develop

Willingness and ability to learn

Desirable:

Experience supporting people with disabilities, older people, dementia or mental health needs

Experience working as part of a team

Technical Skills
Essential:

Ability to handle basic numerical data, including simple financial information

Ability to use Microsoft Office (Word and Outlook)

Desirable:

Ability to use WCL transport or own transport when required

Personal Qualities
Essential:

Understanding of fairness and valuing diversity

Understanding of safeguarding vulnerable adults and the ability to recognise concerns

Ability to work positively and flexibly as part of a team

Positive values relating to disability, older people, dementia and mental health

Understanding of WCL's key statements and how to demonstrate them

Ability to provide high-quality support to people with learning disabilities, dementia and mental health needs

Good verbal and written communication skills

Ability to listen sensitively

Strong interpersonal skills

Ability to develop and maintain positive relationships with others

Desirable:

Ability to plan, organise and prioritise tasks

Understanding of positive, person-centred support planning

Ready to Change Lives? Apply Now
If you are passionate about making a genuine impact and enriching the lives of others, then
we would love to hear from you
. Once you've applied, one of our friendly team will be in touch to discuss the next steps

More About We Change Lives
We Change Lives (WCL) is a remarkable charity based in Northwest England, dedicated to empowering individuals with learning disabilities, physical disabilities, older people, those with dementia, and individuals experiencing mental health issues. Our mission is to enable people to lead their best lives in purposeful, healthy, and fulfilling ways. We achieve this by providing compassionate support through our residential homes, supported living schemes, and various community-based services.