Senior Facilities Manager

Senior Facilities Manager

Location: Lincoln

Contract Type: Permanent

Hours: Full Time - 40 hours - Monday to Friday

Creating and maintaining great places to live and work delivered by excellent people who care…

Purpose of Role

We are seeking an experienced and technically minded Senior l Facilities Manager to manage operational and client performance of a key facilities management contract with the county council.

Job Description

This is a pivotal role overseeing a team of 13 multi-skilled engineers and 5 direct reports (including Admin, Assistant FM, and Office Manager). The position combines strategic oversight, client relationship management, and hands-on operational leadership to ensure the contract consistently meets and exceeds its service level and compliance expectations. You'll be accountable for driving engineering performance, ensuring technical compliance (SFG20), optimising CAFM usage, and maintaining strong relationships with both the client and internal stakeholders.

Responsibilities

• Directly manage a team of 13 multi-skilled engineers and 5 office-based staff.
• Ensure all planned and reactive maintenance activities meet contractual SLA/KPI targets.
• Oversee technical compliance and statutory maintenance aligned to SFG20 standards.
• Drive CAFM system performance for accurate reporting, asset management, and audit readiness.
• Maintain robust client relationships at all levels, acting as the key point of contact for operational delivery.
• Lead safety, compliance, and engineering excellence through a proactive and accountable culture.
• Identify and deliver continuous improvement initiatives across operations and service delivery.

Essential Qualifications/Skills

• Proven experience managing multi-site or large single-site FM operations within a technical, government, county council, or PFI environment.
• Strong engineering background with technical qualifications
• Excellent client management and stakeholder engagement skills with a track record of building trusted partnerships.
• Experienced in managing and developing multi-skilled engineering teams.
• Confident managing SLA/KPI performance, compliance regimes, and CAFM systems.
• Knowledge of SFG20, statutory maintenance, and asset management best practices.
• Holds or working towards IOSH Managing Safely and/or IWFM qualification.
• Commercially aware, organised, and capable of leading teams in a fast-paced, client-facing environment.

In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more.

We are VINCI Facilities – experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders – and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020. We put our people first. Always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential.

Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other's differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all.

Should you require any reasonable adjustments to be made as part of the application process please contact us directly.

VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.