Crew Member
3 days ago
Guest Service Assistant (GSA) – Hampton by Hilton Birmingham Broad Street
We're looking for a friendly, confident communicator who can create a warm, reliable and relaxed environment for every guest who walks through our doors. At Hampton, it's all about real hospitality — genuine smiles, helpful moments, and making people feel looked after. If you bring the right attitude, we'll teach you the rest.
Main Roles & Responsibilities
- Welcome guests and create positive, memorable experiences
- Check guests in and out efficiently using our hotel systems
- Handle guest queries, resolve issues, and provide local knowledge with confidence
- Manage reservations, room inventory and billing accurately
- Maintain cleanliness, stock levels and orderliness in all front-of-house and back-of-house areas
- Work within Food Safety, Licensing, Brand Standards, and Health & Safety guidelines
- Support with deliveries, daily tasks and team operations to keep the hotel running smoothly
What We're Looking For
- High energy with a proactive, can-do attitude
- Great with people — someone who genuinely enjoys talking with guests
- Strong multitasker who can stay calm, focused, and guest-centred
- Knows the perfect balance between staying relaxed and staying professional
- Clear, confident communicator (English essential; additional languages a plus)
- Reliable, organised and comfortable working both independently and in a team
Useful Experience
(Not essential — we'll happily train the right person)
- Previous experience in hospitality, retail, or customer service
- Knowledge of hotel systems such as PEP/OnQ
- Understanding of Food Safety & Licensing
- A personal interest in travel or the hotel industry
Perks of Working With Us
- Permanent contract with competitive pay
- Worldwide discounted hotel stays through the Hilton Go Team Member Travel Programme
- Discounts on F&B across Hilton-managed outlets
- Access to Hilton's industry-leading Learning & Development platform
- WeCare-style wellbeing support including mental health, financial advice and healthcare tools
- A supportive team environment where development and career progression matter
If this sounds like you, we'd love to hear from you Apply now and start your journey with Hampton by Hilton.
INDFOH
-
Crew Members
2 weeks ago
Birmingham B HU, United Kingdom Habanero Full time £26,000 - £27,000 per yearAre you looking for a role to suit your vibrant personality? Look no further If you have high principles, a great sense of fun, an off-beat approach to life and with a real determination to succeed then you're in the right place.Habaneros is a dynamic, fast-growing company with big ambitions and opportunities to match. Known for our fresh, boldly flavoured...
-
Crew Member
1 week ago
Birmingham, United Kingdom WINGSTOP UK Full time**Delivery Kitchen Crew £10.42 Per Hour** **_ Fastest growing restaurant group in the UK - Sunday Times 100_** **_ 23rd fastest growing private company in the country - Sunday Times 100_** **_ Voted Deliveroo’s best restaurant of the year._** - Flexible shifts - Internal development programmes to support your development - Generous Staff Food Policy on...
-
Crew Member
2 days ago
Birmingham, United Kingdom TAKA-TAKA LTD Full timeAt Taka Taka we work as a family. **Working at Taka Taka you will get**: - Level 2 - Level 3 qualifications via our training online scheme - Employee rewards and years of service program - 50% staff discount 7 days a week - A family-like working environment - Pension - Increased hourly rate after probation **Crew Member Responsibilities**: - Maintain...
-
Crew Member
2 weeks ago
Birmingham, United Kingdom World Duty Free Full timeBenefitsHealth, dental and vision insuranceGenerous paid time off (vacation, flex or sick)Holiday payMeal and Transportation Benefits401(k) retirement plan with company matchEmployee assistance programTraining and exciting career growth opportunitiesReferral program – refer a friend and earn a bonusBenefits may vary by position so ask your recruiter for...
-
Front of House Crew Member
2 weeks ago
Birmingham, United Kingdom Archie’s - The Bullring Full time**Archie’s Front of House Crew Member** **Want to join the Archie’s Family and become a valued member of our Front of House Crew?** To quote Samuel L. Jackson “Mmm-mmmm that is a tasty burger, do you know what an Archie’s burger is called in France?” Archies has a star-studded appeal and has become a recognized and admired place to be, with a...
-
Crew Member
3 hours ago
Birmingham, United Kingdom Mama Roux's Full timeLooking to take your hospitality career to a higher level? Join our Mama Roux's Birmingham team, a collective of young, creative and like-minded individuals with a passion for entertainment, booze and performance. We're looking for amazing human's who can dedicated 15-25 hours of their week to Mama's House, experience is preferred but not necessary - we'll...
-
Kitchen Crew Member
4 days ago
Birmingham, Birmingham, United Kingdom Toca Social Full time £12,210 - £25,000 per yearTOCA Social is the world's first dining and entertainment experience with a football twist, and it's set to change the game Our first venue opened in 2021 in The O2, London and our second in Birmingham in 2024. We are also set to open in Westfield London, Dallas and Mexico in 2025At TOCA Social, Everybody Plays Football knowledge is not required, so if you...
-
Birmingham, United Kingdom Hotel Co 51 Full time**Crew Member at Moxy Birmingham NEC** This position is based on a casual / zero hour contract. **Salary**: £10,41 per hour Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home **Main Tasks & responsibilities** - Helping...
-
Crew Leader
1 week ago
Birmingham B NT, United Kingdom Hotel Co 51 Full timeCrew Leader - Moxy Birmingham NECThis position is based on a full time contract.Gross Salary: £31373 per yearConfident communicator comfortable in a fast-paced service focused role.Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.Main Tasks and responsibilitiesHelping guests and creating...
-
Birmingham, United Kingdom Hotel Co 51 Full time**Receptionist / Bartender (Crew Member) - MOXY Birmingham NEC** This position is based on a full time contract. Gross Salary: £11 per hour Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home **Main Tasks &...