Customer Support Assistant

4 days ago


Leicester LE WP, United Kingdom SA EDGE SOLUTIONS LTD Full time £26,000 - £40,000 per year

Want a role where you can build confidence, develop valuable skills and actually progress? Join us as a Customer Support Assistant and become part of a high-energy sales organisation that invests in your growth from day one.

This is an exciting opportunity for anyone looking to gain experience, learn on the job and step into a professional environment with real advancement potential. No experience required — just enthusiasm, ambition and a willingness to learn.

What you'll be doing

  • Provide friendly, helpful support to customers across various communication channels
  • Assist with enquiries, product information and service solutions
  • Build rapport, solve problems and contribute to a smooth customer experience
  • Support internal teams to meet service, quality and performance goals
  • Participate in structured training designed to strengthen your communication and service skills
  • Bring fresh ideas that help improve internal processes and customer interactions

What we offer

  • Full training and continuous mentoring from experienced team leaders
  • A clear, achievable pathway for professional development and long-term career growth
  • Opportunities to progress into senior, supervisory and management roles
  • Weekly coaching sessions focused on skill-building and personal development
  • A dynamic environment that rewards initiative, teamwork and ambition
  • The chance to gain transferable skills that open doors across the business

What we're looking for

  • A positive, people-focused attitude
  • Confident communication and a willingness to develop
  • Ability to stay organised and proactive
  • Motivation to learn new skills and take on responsibility

If you're ready to start a role that sets you up for future success, we're ready to support your journey every step of the way.

Apply today and grow with us.

Job Types: Full-time, Permanent

Pay: From £26,000.00 per year

Benefits:

  • Company events
  • Employee discount
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Store discount

Work authorisation:

  • United Kingdom (required)

Work Location: In person



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